Business Readiness & Training Quality Reviewer

Business Readiness & Training Quality Reviewer (Contract)

Tampa, FL, United States (Hybrid)

Contract (6 months 18 days)

Published 2 days ago

SAP S/4

HANA

issue management

change management

UAT testing

SAP Security

SME Management

SAP Fiori

Ideal Candidate Profile:

The strongest candidate may come from learning, audit, change management, business process, quality, compliance, operations, or SAP project roles. This person should be able to challenge content constructively, identify readiness risks, and ensure training reflects how users will actually perform their jobs after go-live.

High-value backgrounds include:

Business Process Owner or process lead

Change management or business readiness lead

SAP super user or functional SME

Business analyst

Quality, compliance, or controls specialist

Operational excellence or Lean process leader

Learning consultant or instructional design reviewer

Finance, supply chain, manufacturing, master data, or shared services SME

Job summary:

The Business Readiness & Training Quality Reviewer, L5 Manager will support Amgen’s SAP S/4

HANA implementation by serving as a key quality and readiness review point for training materials before business deployment.

This role is responsible for reviewing role-based learning content to confirm it accurately reflects approved future-state SAP S/4

HANA business processes, system functionality, security/access expectations, compliance requirements, and Day 1 operational readiness needs.

The ideal candidate will bring strong business process judgment, learning quality experience, stakeholder management skills, and the ability to identify readiness risks before they impact deployment.

Key Responsibilities:

Training Content Review and Quality Assurance:

Review curriculum maps, outlines, storyboards, web-based training, quick reference guides, simulations, facilitator materials, and learner support assets.

Validate that training content is accurate, role-based, process-aligned, and appropriate for the target audience.

Identify content gaps, inconsistencies, duplications, unclear instructions, outdated process references, and compliance or control risks.

Confirm that training materials support business outcomes, not just system navigation.

Ensure training content aligns with approved SAP S/4

HANA processes, terminology, roles, and data expectations.

Business Readiness and Process Alignment:

Validate that learning materials reflect future-state ways of working, including tasks, decisions, handoffs, approvals, exceptions, and reporting needs.

Review content across relevant process areas such as Record to Report, Order to Cash, Source to Pay, Plan to Supply, Master Data Management, and related enabling processes.

Assess whether training prepares users for Day 1 execution, access-gated readiness, and post-go-live sustainment.

Escalate issues that may affect learner readiness, business signoff, training deployment, or adoption.

Governance and Signoff Support:

Participate in formal training review cycles, stakeholder review meetings, and signoff activities.

Track review comments, decisions, risks, approvals, and open issues.

Support traceability between business requirements, curriculum, learning assets, and final readiness expectations.

Help enforce learning standards, review criteria, and governance processes while maintaining strong stakeholder relationships.

Stakeholder Engagement:

Partner with Business Process Owners, End-to-End Process Leads, SMEs, OCM, Learning & Enablement, Global Learning Services, Security, and implementation partners.

Facilitate content review discussions and help resolve conflicting feedback.

Translate complex process or system feedback into clear, actionable improvements for training developers.

Communicate risks, decisions, and recommendations…