Senior Manager Retail Supply Chain Planning

Senior Manager, Retail Supply Chain Planning

Location:

Tampa, FL (On-site)

Position Summary

The Senior Manager, Retail Supply Chain Planning leads end-to-end retail supply chain planning across demand, inventory, and execution alignment for the retail network. This role is responsible for in-stock performance, inventory productivity, and service levels by building disciplined planning processes, strengthening system-driven decision making, and reducing manual, reactive workflows.

This leader partners with Demand Planning, Inventory Optimization, Supply Planning, RFC Operations, IT, Merchandising, and Store Operations to create a more proactive, integrated planning model. This role will help drive the transition toward a dollarized IBP-connected forecast, automated safety stock and replenishment logic, stronger inventory governance, clearer rules for allocation, set balancing, and AFI engagement.

Key Responsibilities

* Partner with Demand Planning and cross-functional teams to improve planning quality through system tuning, forecast process discipline, and integration of IBP-to-operational updates.

* Lead inventory health governance, including Weeks of Supply, inventory dollars by RDC, bucket classification, and root-cause analysis of inventory and service issues.

* Own RDC in-stock performance 'and drive corrective actions tied to replenishment, safety stock, allocation, container cadence, and network imbalances.

* Develop and maintain automated safety stock strategies to support in-stock goals and reduce dependence on manual processes.

* Build standardized processes for set balancing across the network to improve complete-set availability, reduce stranded inventory, and optimize placement decisions.

* Define and govern inventory allocation rules across customers so constrained supply is deployed consistently and according to business priorities.

* Establish business rules that position AGR orders as a last-resort lever, especially beyond 14 days, with clear exception thresholds and approval requirements.

* Manage the rules of engagement for AFI, including ownership, triggers, escalation paths, and planning handoffs across functions.

* Drive automation of high-impact manual workflows, including safety stock updates, transfers, special-order processes, and container ordering.

* Support and strengthen S&OP / IBP governance, including meeting cadence, roles, inputs, outputs, and accountability for planning decisions.

* Lead, coach, and develop a high-performing team while creating clarity in KPI ownership, planning routines, and process discipline.

Key Deliverables

* Stronger RDC in-stock performance and service levels

* Better inventory turns and lower excess / stranded inventory

* Standardized planning rules for set balancing, allocation, AGR, and AFI

* Reduced manual planning activity and greater system-driven execution

* More effective IBP/S&OP planning governance and cross-functional alignment

Required Qualifications

* Bachelor's degree in Supply Chain, Business, Operations, Engineering or related field

* 7+ years of experience in supply chain planning, demand planning, inventory planning, or replenishment

* 3+ years of people leadership experience

* Experience leading planning across a multi-node retail or distribution network

* Strong knowledge of demand planning, inventory optimization, replenishment strategy, and service-level management

* Experience with planning systems such as Logility, Blue Yonder, SAP APO, Kinaxis, Streamline or similar

* Strong analytical skills with the ability to translate data into decisions, action plans, and process improvements

* Proven ability to lead cross-functional initiatives across planning, operations, IT, merchandising, and finance

* Strong communication, influence, and change-management capabilities

Preferred Qualifications

* Experience in furniture, retail, consumer products, or other complex distribution environments

* Experience with IBP / S&OP governance and integration of financial and operational planning

* Experience building forecast accuracy reporting, in-stock management processes, and inventory health reporting

* Experience automating planning workflows and reducing spreadsheet/manual process dependence

* Familiarity with allocation frameworks, exception management, and cross-functional retail planning processes

Success Metrics

* RDC In-Stock Performance

* Inventory Turns

* Inventory Dollars by RDC / category

* Fill rate / fulfillment per guest

* Safety stock compliance and replenishment effectiveness

* Reduction in manual exceptions and reactive order activity

* Set completion and stranded inventory reduction

Leadership Expectations

* Thinks strategically while staying close to execution

* Uses data and process discipline to improve decision quality

* Builds alignment across functions and drives accountability

* Simplifies complexity into scalable, repeatable planning routines

* Leads change with urgency, clarity, and ownership