Supply Chain Manager

Description Purpose

Own end-to-end inventory and supply chain performance across CERTUS Pest and Pool branches — from demand planning and supplier relationships through purchase order execution — while ensuring inventory accuracy, product and pricing data integrity, and consistent operational controls.

• Own demand planning and inventory optimization by setting and maintaining safety stock levels, reorder points, and lead‑time assumptions by SKU and supplier across Pest and Pool branches, adjusting based on demand trends, seasonality, and service‑level targets.
• Support supplier relationship management, serving as the point of contact for key suppliers, negotiating pricing, terms, and lead times, and monitoring supplier performance (on‑time delivery, fill rate, quality) to resolve or escalade issues.
• Create and approve purchase orders as necessary across all Pest and Pool branches, ensuring POs reflect approved pricing, quantities, and terms before flowing into Sage and related operational systems.
• Own the monthly inventory cycle count process, including distribution of inventory update forms, branch‑level reconciliation, recount coordination, discrepancy resolution, and inventory adjustment tracking and reporting.
• Maintain product and master data by adding new products, removing discontinued items, managing product markups, maintaining SKUs, cleaning product data, and ensuring the item master remains accurate and current.
• Own and oversee supplier pricing updates, ensuring approved pricing changes flow accurately through Sage purchase orders and related operational systems.
• Provide administrative ownership and data‑quality oversight for Pool Brain and Applause, including equipment data audits, required documentation, system maintenance, and KPI reporting.
• Oversee physical inventory activities and coordinate the creation, maintenance, and adoption of inventory, product‑data, pricing, purchasing, and operational‑control SOPs across branches — standardizing practices across Pest and Pool.

• 100% of assigned branches complete monthly cycle counts by established deadlines.
• Maintain = 98% inventory accuracy across completed cycle counts and = 98% accuracy/completeness across active SKU and item‑master records.
• Resolve = 95% of identified inventory discrepancies within 10 business days.
• Maintain = 99% accuracy on approved supplier pricing updates flowing through Sage and applicable systems.
• Complete 100% of required inventory adjustment reports, KPI reporting, scheduled audits, and approved product/pricing updates within established deadlines.
• Maintain = 95% on‑time delivery performance across key/strategic suppliers.
• Maintain inventory turns and days‑of‑inventory‑on‑hand within established targets, minimizing excess and obsolete stock across Pest and Pool.
• Maintain a stockout rate of = 2% on core SKUs through effective safety stock and reorder point management.
• Issue purchase orders as necessary within 2 business days of approved need, with 100% accuracy to approved pricing and terms.
• Deliver measurable annual cost savings or cost avoidance through supplier negotiation and contract management.

• Protects margin and working capital by improving inventory accuracy, pricing integrity, and visibility into inventory adjustments and variances.
• Improves operational consistency by creating reliable inventory, product‑data, and pricing controls across branches.
• Supports scalability by maintaining clean, standardized product and system data as CERTUS grows across locations and business units.
• Strengthens decision‑making by providing accurate inventory and equipment data, timely KPI reporting, and clear visibility into recurring discrepancies.
• Reduces total inventory investment and…