Account Supervisor

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Award winning, full service Advertising Agency in Downtown Tampa is seeking an Account Supervisor to join our innovative team. We are a group of kick‑ass entrepreneurial team members who collectively gather to develop strategies that drive action. Our diverse team is currently composed of 100+ individuals and we continue to grow. PPK is a creative force that pushes the limits and takes risks, encouraging out‑of‑the‑box thinking and doing the unexpected.

We’re not only creative, but we are doers who continuously motivate and inspire each other to accomplish a vision from start to finish. It’s our drive and ability to inspire and execute that has brought us the success and growth we are experiencing.

The Account Supervisor position requires the ability to manage and lead the agency’s day-to‑day relationship with key client contacts. The position requires problem‑solving and thought leadership with ability to successfully focus the efforts of agency personnel so that projects are completed as proposed – on time, within budget and with minimum disruption to daily activity of client or agency.

• Outline expectations of, and communicate effectively with, agency team members.
• Effectively assign, delegate, coordinate and monitor the work of agency staff members assigned to client projects.
• Directly responsible for managing client relationships by actively listening to and thoroughly understanding their expectations and needs for the account, ensuring that all communications and strategic directions align with their business objectives and brand identity.
• Demonstrate an investment in the agency/client “team” to develop and support a positive mindset about the work, the client and the agency staff that is involved.
• Establish rapport and trust with a range of staff members assigned to your account(s) – acknowledging the expectations of and on others, identifying team and project needs, remaining open to considering multiple points‑of‑view.
• Provide a model for project leadership – prepared and pro‑active, thorough and accurate.
• Encourage and demonstrate unity behind team and agency decision‑making.
• Effectively incorporate senior staffers from account management as well as other departments as project objectives or issues warrant.
• Act as the internal brand steward through a complete understanding of the brand’s goals and objectives.
• Clearly establish objectives and priorities and deliverables for client initiatives.
• Help develop, articulate, and adhere to, agreed upon strategies.
• Establish clear objectives and day‑to‑day priorities for yourself.
• Effectively plan and organize the work of you and your team – handling multiple projects efficiently, effectively and productively.
• Provide effective and efficient oversight of agency resources to ensure projects are delivered as promised in terms of time, budgets and results.
• Be able to adapt to workload and working conditions while maintaining a positive attitude and professional demeanor.
• Develop and demonstrate a clear, comfortable, persuasive presentation style for both formal and informal settings.
• Deliver concise, accurate and actionable accounts of meetings and discussions.
• Contribute to project and/or annual client planning documents.
• Prepare accurate and timely internal communication: creative briefs, job starters, change orders, media plan requests, buy authorizations, timelines and estimates.
• Prepare accurate and timely external communication: point‑of‑view support, conference reports, recaps, timelines, estimates and weekly status reports.
• Demonstrate a high level of enthusiasm, motivation and resilience with a sense of urgency to obtain results – all with a positive attitude under pressure.
• Supervising the development of client budgets and ensuring that there are no cost overruns.
• Ensure your account team is setting and conducting regularly scheduled client job status calls. Taking the lead role in conducting those calls.
• Supervising direct reports and managing ahead to be sure everything delivers on time.

• Candidate must be a proven team leader and accomplished…