Supervisor & Transportation

JOB SUMMARY

Coordinates daily operations of company housing accommodations and fleet vehicles for visiting crew and contractors at NCLH Shows & Experiences. Ensures accommodations are clean, safe, and ready for occupancy, and that transportation resources are properly scheduled and maintained to support operational needs.

• Supervise Facility Specialists and third-party vendors to ensure the safe, compliant, and efficient operation of company housing accommodations and fleet vehicles.
• Schedule and assign housing accommodations for incoming crew members and contractors; communicate accommodation details and access information to appropriate stakeholders prior to arrival.
• Schedule and assign fleet vehicles to approved drivers for project-related needs; coordinate routine maintenance and service to ensure operational readiness.
• Develop and distribute monthly apartment cleaning schedules to housekeeping vendors; provide daily updates as required to support occupancy changes.
• Monitor and maintain inventory levels for housing supplies; order and replenish materials to ensure apartments are fully equipped.
• Maintain accurate records of key assignments and vehicle allocations to safeguard company assets and ensure accountability.
• Partner with Property Management and the Manager, Facilities to support quality control standards and ensure housing services meet company expectations.
• Support housing block creation, reservations tracking, and forecasting activities to assist with workforce planning and future accommodation needs.
• Participate in recurring arrival and departure meetings, present Facility Guidelines and operational expectations to incoming crew members.
• Support facility operations as needed, including receiving and sorting mail, monitoring shared communication channels, performing light housekeeping tasks, operating fleet vehicles, and assisting with emergency response procedures.
• Perform other job-related duties as assigned.

High School Diploma

Minimum 2 years' experience as a Production Administrator, Company Manager, or comparable position. Experience with accommodation and vehicle coordination preferred. Experience in theatrical production onboard Cruise Lines or with touring shows preferred.

• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Ability to establish and maintain effective working relationships with vendors, contractors, and internal stakeholders.
• Demonstrated ability to lead, coach, and support team members.
• Strong organizational skills with the ability to manage multiple priorities and adapt to changing business needs.
• Excellent written and verbal communication skills.
• Ability to participate in an on-call rotation to support emergency response needs.
• Ability to communicate effectively in English required.

• Valid and current Driver's License required.
• Must successfully complete and maintain an acceptable motor vehicle background check in accordance with company standards.