Manager, Training & Development, LLFL

About Life Link

More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning,
Life Link Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At Life Link, we are united by our mission:
To honor donors and save lives through organ and tissue donation.

Our vision remains clear:
To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—
Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, Life Link is the place for you.

As a Training and Development Manager, you will directly contribute to Life Link’s life‑saving mission. The Manager of Training and Development (“T&D”) supports the mission, goals, and strategic plan of Life Link Foundation, Inc. (“Life Link”) by providing leadership and strategic direction for the OPO Administration Department. The Manager of T&D is a skilled professional responsible for fostering a culture of continuous learning and professional growth by ensuring that all staff are equipped with the knowledge and skills necessary to maximize donation efforts.

The Manager of T&D provides oversight of the OPO’s educational initiatives, ensuring that all training programs align with organizational goals, regulatory requirements, and performance standards. Working through T&D staff, the Manager of T&D oversees the design, delivery, and evaluation of comprehensive training and staff development programs for both clinical and non‑clinical personnel. Additionally, the Manager of T&D collaborates with division leadership to develop and deliver professional education.

• Maintain the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment aligned with the mission, vision, and values of the organization.
• Provide leadership and strategic direction for the Training and Development department, ensuring all activities align with organizational goals, regulatory requirements, and performance expectations.
• Ensure that all training programs meet the standards of regulatory and accrediting agencies, including preparation of documentation and audit readiness activities in collaboration with the Quality department.
• Design, implement, and oversee a comprehensive training and professional development program for all OPO staff, including clinical, non‑clinical, and leadership roles.
• Serve as the subject matter expert for organizational education and staff development, providing direction and support to T&D staff.
• Establish and maintain systems for tracking employee training, certifications, and competency evaluations while ensuring accurate data entry and record‑keeping practices in collaboration with Human Resources, Corporate Compliance, and in accordance with applicable Life Link policy.
• Oversee the assessment of training needs in collaboration with T&D staff, department leaders, and Human Resources.
• Direct the development and evaluation of training curricula, competency assessments, and educational materials, including the review and approval of content developed or adapted by T&D staff.
• Guide T&D facilitation of onboarding, annual competency, and continuing education, including clinical and non‑clinical topics relevant to OPO operations.
• Supervise the implementation of preceptor and mentorship programs, ensuring T&D staff provide necessary coaching and support for new hires and existing staff.
• Review feedback and quality metrics collected by T&D staff to assess training effectiveness and make programmatic adjustments as needed.
• Represent the Training and Development department at internal and…