HR Assistant

Our client, a leading organization in the industry, is seeking a HR Assistant II to join their team. As a HR Assistant II, you will be part of the HR support team, providing essential administrative and customer service support to employees and HR colleagues. The ideal candidate will demonstrate strong attention to detail, critical thinking skills, and a passion for delivering excellent service, which will align successfully in the organization.

Job Title: HR Assistant II

Location: Tampa, FL

Pay Range: $22/hr

Spanish is required

• Provide administrative support by documenting employee data changes, performance reports, and communications
• Answer inbound calls related to payroll inquiries, LOA, and other employee questions
• Partner with Payroll team to resolve payroll and timekeeping questions using Service Now case management software
• Support day-to-day HR functions including employee verifications, tuition reimbursement processing, and policy questions
• Utilize case management and call management software to ensure accurate and timely responses

• Bachelor's Degree/ A.A Degree
• Minimum of 5 years of relevant experience, preferably in a contact center or customer service environment
• Experience with Service Now, Microsoft Outlook, Teams, and Excel
• Strong attention to detail and critical thinking skills
• Spanish language skills highly preferred

• Opportunity to work in a dynamic and supportive environment
• Potential for contract extensions based on performance and business needs
• Engage in meaningful work supporting employee inquiries and HR processes
• Develop your skills in case management and customer service
• Be part of a diverse and inclusive team committed to excellence

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.