Branch Leader - Hunter's Green

Position Overview

Regular position – The Branch Leader manages all aspects of an assigned branch, driving performance through leadership, coaching, business development, compliance, and human‑capital management. Key responsibilities include ensuring compliance with internal controls, operational procedures and risk‑management policies, managing human capital activities such as interviewing, hiring, performance reviews, disciplinary actions and workforce scheduling, and may involve cross‑training to assist with teller transactions.

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

• Promote a positive public image in the community and instill the purpose, mission and values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver strong team and individual performance through personal productivity in areas such as Small Business, Mass Affluent, Community Heroes and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies, including face‑to‑face appointments, outbound calling and prospecting.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist brand.
• Lead, grow, coach and motivate teammates to fulfill the purpose, mission and values for clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics, and to promote One Team culture within the branch.
• Make human‑capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings and performance counseling with disciplinary actions for all members of the branch team.

• Bachelor’s degree or equivalent education and related training or experience.
• Six years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• Four years of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer registration and applicable NMLS background check.
• Ability to inspire, lead and coach others.

• Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
• Graduate of Internal Leadership Development Programs.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a drug‑free workplace. EEO is the law. E‑Verify, IER, Right to Work.