Assistant Manager, Recovery Services

Assistant Manager, Recovery Services

Join Life Link — Join a Life Saving Team!

About Life Link More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, Life Link Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At Life Link, we are united by our mission:
To honor donors and save lives through organ and tissue donation.

Our vision remains clear:
To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture— Compassion. Excellence. Legacy. People. Quality.

If you're inspired by purpose, driven by impact, and ready to help save and heal lives, Life Link is the place for you.

What You'll Do As an Assistant Manager, Recovery Services, you will directly contribute to Life Link's life-saving mission.

Primarily responsible for daily oversight, mentoring, education, and evaluation of Transplant Coordinators and other assigned staff while working within established Life Link Foundation, OPO, and regulating agency policies and protocols. Coordinates the orientation of new Transplant Coordinators to ensure the process is efficient and comprehensive. Mentors new Coordinator staff through one-on-one interactions, frequent meetings and through collaboration with the Recovery Services Specialists and Managers.

Coordinates procurement efforts in pursuit of maximizing the number of organs recovered and transplanted. Maintains clinical skills and may function as a Transplant Coordinator. This position maintains an ongoing open line of communication with the Director of Recovery Services, Manager of Recovery Services, Administrator on Call, and the OPO Director(s), as appropriate. In addition this position is responsible for assisting with the development, implementation and monitoring of policies, procedures, strategies, and action plans related to the procurement and utilization of organs and tissue for transplantation.

Key Responsibilities:

• Guides assigned staff toward accomplishment of Life Link's mission and goals; including selection, training and development, scheduling and job assignment, coaching and counseling, appraisal and recognition, and recommending promotional and disciplinary status:
• Directs work planning: approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies, as directed by Manager of Recovery Services.
• Participates in hiring through screening resumes and conducting interviews.
• Serves as mentor to new staff by coordinating and participating in classroom orientation and regular meetings to assess progress and meets documentation deadlines.
• May participate in mid-year and annual performance appraisals of assigned staff in collaboration with Manager of Recovery Services.
• Has the ability to perform all responsibilities of a Transplant Coordinator and may participate in the Transplant Coordinator call schedule.
• Possesses knowledge of medical and legal principles of donor evaluation, authorization, management, and allocation to serve as a resource and mentor to newer coordinators.
• Serves as a backup to the Manager of Recovery Services.
• Participates in the development, implementation and training on policies and procedures relating to donor identification, management, organ recovery, and allocation.
• Supervises, evaluates and…