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Director of Outbound Collections Operations

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Mass Markets
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Mass Markets is seeking an experienced Collections Operations Manager to oversee our outbound collections function in Tampa, Florida. The role focuses on driving collection performance, enhancing operational efficiency, and executing strategies that support business objectives.

The ideal candidate will lead collections teams, develop performance initiatives, and engage with internal stakeholders to ensure compliance and operational success. A commitment to ethical conduct and proven experience in call center operations is essential.

This is a genuine position to take on the Director of Outbound Collections Operations role at Mass Markets.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Director of Outbound Collections Operations role at Mass Markets, based in Tampa, FL, United States.

We are looking to fill the Director of Outbound Collections Operations position at Mass Markets in Tampa, FL, United States.

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