Volunteer Programs Specialist; Part-Time

Location: Tampa, FL

Job :2544

# of Openings:1

Are you passionate about conservation education and creating meaningful guest experiences?

Zoo Tampa is seeking a Volunteer Programs Specialist to support and elevate our Guest Engagement Ambassador Program. This part‑time, dynamic role blends interpretive programming with administrative coordination, offering the opportunity to inspire guests, mentor volunteers, and strengthen community connections. If you thrive in a collaborative environment and want to make a direct impact on our mission, we invite you to apply and become a key part of our team.

The Volunteer Programs Specialist is responsible for facilitating interpretive programs and performing administrative duties that support the Guest Engagement Ambassador (Volunteer) Program. This position is flexible and accommodates ever‑changing job responsibilities and business needs.

Zoo Tampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1.2 million visitors annually. We have grown to what now encompasses 56 acres of naturalistic wildlife habitats in a lush, tropical garden setting with wide‑ranging activities. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up‑close animal encounters and engaging seasonal events for which it has won awards as one of the country’s most family‑friendly zoos.

is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.

is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife.

Join us and become a part of creating unforgettable natural connections!

• Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
• Supports Guest Engagement Ambassadors and daily volunteer operation.
• Facilitates interpretive programs offered by Zoo Tampa’s Guest Engagement Ambassador Program. (75% in park programs/25% office duties)
• Interacts with the public by answering questions and delivering conservation messages.
• Performs administrative duties such as recording service hours, entering data, preparing newsletters, and supporting volunteers.
• Provides daily volunteer support and documents data.
• Writes articles for the monthly newsletter.
• Assists with the preparation of supplies/materials necessary for programs, which may include researching information and developing visual aids.
• Offers ideas and recommendations on program changes and improvements to Volunteer Programs.
• Acts as a positive role model for new volunteers and interns.
• Maintains strong working relationships with Zoo departments to help ensure the overall success of programs.
• Ensures a high level of service and positive experience for volunteers, interns, staff, and guests.
• Attends training classes and volunteer events as assigned to develop new skills and support the needs of the team.
• Demonstrates commitment to inclusivity and fosters a culture of belonging in all aspects of the volunteer and intern program.
• Maintains a thorough knowledge of programs offered by Zoo Tampa’s Guest Engagement Ambassadors.
• Provides support for Guest Engagement operations as needed.
• Other duties as assigned

• Degree or equivalent background in environmental education, biology, interpretation, or conservation.
• CIG certification preferred

• Knowledge of a variety of environmental, conservation, and interpretive programs as well as experience presenting in a public setting to a variety of age levels preferred.
• Strong interpersonal skills
• Flexibility to adapt to varying situations.
• Organizational skills
• Ability to take initiative, produce work independently, and to act on behalf of a team.
• Ability to work with all ages and provide a high level of service to Zoo visitors, program…