Health Services Coordinator

URBAN STRATEGIES – REFUGIO UNACCOMPANIED CHILDREN

FIVE DAYS PER WEEK, 40 HOURS PER WEEK; 12 MONTHS PER YEAR

24 HOUR, 7 DAYS PER WEEK
* THREE SHIFTS*, IF APPLICABLE

PROGRAM DIRECTOR, REFUGIO

Urban Strategies exists to equip, resource, and connect faith- and community-based organizations that are engaged in community transformation to help families reach their fullest potential. We work with trusted faith- and community-based organizations and focus on the Latino community to engage and come alongside the whole family. Our vision is that all children and families reach their full potential.

Our work is guided by our three core values:
Authentic Relationships, Servant Leadership, and Intentional Compassion.

• Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
• Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
• Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.

Our organization is headquartered in Washington, D.C., and our administrative offices are located in Arlington, VA. Our team works across the United States with direct service centers located in Texas and Florida.

The Refugio Unaccompanied Children’s Shelter and Foster Care Programs provide 24-hour care and services for infants, toddlers, tender, and standard age children in immigration custody who are awaiting release to their sponsors.

The Health Service Coordinator organizes and coordinates medical services with Health Care Providers for Unaccompanied Children (UC) including specialty, dental, vision and hearing services, laboratory, imaging services, and processes Treatment Authorization Requests (TARS) and updates the Office of Refugee and Resettlement (ORR) UC Portal. This employee works closely with Health Care Providers, Dental Providers, Program Director, Assistant Program Director, Youth Care Supervisors, Case Management, and Clinical Departments.

• Manages and monitors the delivery of Health Care services to UC including medical examinations, vaccinations, specialty visits, communicable diseases, medication management, and knowledge of health and mental health resources for children.
• Ensures the development and implementation of internal procedures in accordance with ORR, State, Federal and Urban Strategies Policies and Procedures.
• Must be sensitive to the needs of the children in the areas of health care, clinical, case management and all other department services provided.
• Prepares children for medical examinations including explaining the process in a manner and language in which they understand, and properly and accurately records the medical intake information to report to the Health Care Provider.
• Collaborates with inter/intra departmental personnel within the shelter (e.g., all medical staff, clinicians, education department, youth care department, case managers) to enhance plan of care.
• Provides guidance and/or assistance to US Staff and Health Service Providers on updated ORR Medical Guidelines, and Urban Strategies procedures.
• Develop and maintain effective communication and working relationships with staff, physicians, and UCs.
• Maintains UC medical charts as required by ORR policy, to include allergies, medication use, and immunization history, at each visit.
• Communicates medical concerns with the child concerning their disease, prevention of disease, and treatment plans as indicated by Health Care Professional and provide responses to questions.
• Continually assesses for areas of improvement and develop plans and evaluation criteria in the medical department.
• Obtain, compile, and maintain medical files on each intake. Ensure proper documentation in Refugio’s Program’s database and maintain a hard copy of…