Quality Engineer; Onsite, Miami, FL

Overview

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities.

Where you can make a difference. Where no two days are the same.

About The Role You're Considering

We’re looking for an experienced Quality Engineer to become a critical on-site leader for quality issue management. In this role, you’ll act as a trusted technical expert and problem solver—owning quality challenges from identification through resolution while collaborating closely with suppliers, inspectors, and cross-functional teams. This position is ideal for engineers who thrive on structured problem solving, data-driven decision-making, and driving real improvements in quality systems and supplier performance.

Quality Issue Leadership

• Serve as the primary on-site point of contact for incoming quality issues
• Evaluate, triage, and route quality issues to the appropriate teams with urgency and precision
• Lead structured root cause investigations using methodologies such as 5-Why, Fishbone, 8D, and FMEA
• Ensure all quality issues are clearly documented and tracked in appropriate systems

Supplier Quality Management

• Partner directly with suppliers to swiftly resolve quality concerns
• Collaborate on corrective and preventive action plans that address root causes, not symptoms
• Verify and validate the effectiveness of supplier corrective actions

Documentation & Data Analysis

• Review and analyze quality documentation to ensure alignment with specifications and standards
• Identify trends, recurring issues, and improvement opportunities using quality data
• Develop, maintain, and update technical documentation—including SOPs, Work Instructions, and Job Aids—in collaboration with subject matter experts
• Ensure documentation is accurate, standardized, version-controlled, and compliant with internal and regulatory quality requirements

Reporting & Stakeholder Communication

• Track and maintain key quality metrics and performance targets
• Prepare and present quality performance summaries for internal stakeholders
• Share insights and outcomes from quality analyses in regular review meetings
• Communicate clearly and professionally with internal teams and external partners

Continuous Improvement

• Actively improve daily quality operations, reporting tools, and workflows
• Support the definition, tracking, and refinement of Key Performance Indicators (KPIs)
• Contribute ideas that strengthen quality systems, supplier performance, and overall efficiency

• US Citizen, Green Card Holder or Permanent Resident
• Bachelor’s degree in Engineering, Quality, or a related technical field
• 5–10 years of experience in quality engineering, supplier quality, or a closely related role
• Strong working knowledge of quality management systems and industry standards
• Hands-on experience with root cause analysis and structured problem-solving techniques
• Proven ability to write and maintain quality procedures and work instructions
• Strong analytical thinking with attention to detail
• Clear, confident communication skills and the ability to collaborate across teams

• Aerospace experience
• Experience with SAP or any favorable QMS
• Comfortable with handling and managing data, data analysis and data dispatch
• Previous experience with supplier management for quality defects
• Experience managing quality issue databases

This role offers meaningful opportunities to grow both technically and professionally while increasing visibility and influence across the organization.

• Build deep expertise in quality systems, root cause analysis, and supplier quality management
• Expand ownership from individual quality issues to broader, cross-functional initiatives
• Strengthen leadership skills by influencing suppliers, mentoring peers, and guiding best practices
• Play an active role in…