Senior Analyst, Compliance Quality Operations

Overview

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we’re expanding into some of the world’s strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values:
High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Circle is looking for an enthusiastic, knowledgeable and focused Senior Analyst to join the Compliance Operations Shared Services team. In this role, you will provide Quality Control and Assurance for Circle’s Compliance Operations program, working with cross-functional partners to implement changes within the program.

As the Senior Analyst, Compliance Quality Operations, you will join a Shared Services team of 8 brilliant and driven professionals. You will need to be solution oriented, flexible, agile and capable of managing your own time and workload. This role will require you to have experience and comfort with change and be capable of identifying process improvement opportunities and driving towards the highest level of quality possible.

This role will have a strong focus on stakeholder management across Compliance operations and related internal partners, as well as ensuring operational excellence and adherence to defined SLAs. You will also be required to complete quality reviews within defined deadlines and support the Quality Control & Assurance team in delivering quality reporting.

This role is ideal for an experienced analyst who thrives in a fast-paced and evolving environment. Alignment with Circle’s core values is a must.

• Developing and improving the quality program to ensure quality reviews are completed in the most optimal way possible.
• Performing quality reviews on all AML processes: KYC onboarding, periodic reviews, transaction monitoring alert reviews, investigations, and screening (Sanctions, PEP, negative news) alert reviews, as well as future Compliance Operations processes supported by the Compliance Quality Operations Team, as needed.
• Partner with cross-functional stakeholders to enable the Compliance Quality program to be agile, and accommodate any Compliance or business-wide program or process changes.
• Driving continual process optimization, including evaluating and leveraging AI-enabled tools where appropriate.
• Assist the Manager, Compliance Quality Control and Assurance with ensuring all accountabilities are met and quality reviews are completed within the agreed time frames and SLAs.
• Working in collaboration with Risk, Compliance, outsourced vendors, Training, and Enablement and a range of other stakeholders to create brilliant and effective partnerships.
• Engaging directly with our outsourced partners and vendors to ensure a clear understanding of the challenges and process to drive for increased quality performance and output.
• Assist with scaling the Compliance Quality program
• Contributing to the effective delivery of Shared Services OKRs for each half.
• Ensuring effective communication and reporting for enhanced visibility across the business on key pieces of work.
• Completing ad-hoc projects as required and in line with business needs.

• 4+ years experience in financial crimes compliance, with a minimum of 1 year in a quality role.
• Strong organizational, analytical, written, and verbal communication skills.
• Ability to maintain a strong operational…