Quality Auditor, North America

Overview

Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. This role is Homebased.

• Reporting to the Director Regulatory Compliance & Quality, the Quality Auditor, North America is responsible for conducting comprehensive food safety, quality system, and regulatory compliance audits across all North American manufacturing sites.
• This role identifies risks and ensures alignment with corporate QA policies, customer-specific requirements, and relevant regulatory standards through interviews and observations of plant processes. The auditor provides objective assessments, identifies gaps, and supports continuous improvement across the organization. The auditor partners with operation teams to ensure corrective actions are effectively implemented and sustained.

• Maintain deep knowledge of corporate QA policies and customer programs.
• Conduct process audits comparing plant practices across all shifts to Refresco QMS and develop action improvement plans with those facilities.
• Complete scheduled and unscheduled internal audits against corporate QA policies and customer programs at North American plants, reviewing Food Safety & Quality systems, GMPs, HACCP, and Preventive Controls.
• Verify compliance with regulatory standards, SQF requirements and product certification standards.
• Document and report audit findings clearly and objectively.
• Track and support corrective and preventive action plans.
• Provide training on corporate QA standards and audit readiness.
• Prepare detailed audit reports and executive summaries.
• Support auditor training and competency development for internal audit team members.
• Identify performance trends, recurring issues, and areas of risk through data analysis.
• Develop clear reports and dashboards to communicate findings to leadership and stakeholders.

• Strong understanding of Corporate Quality Policies.
• In‑depth knowledge of SQF Code, food safety principles, GMPs, and regulatory requirements (CFIA, FDA, FSMA, etc.).
• HACCP and PCQI certification preferred.
• Strong communication, organizational, and analytical skills.
• Attention to detail and strong investigative skills.
• Ability to influence without authority.
• Cross-functional collaboration.
• Structured problem-solving skills.
• Proficient in Excel, Word, SAP and Power Point.
• Compliance mindset.
• Excellent communication skills.

• Bachelor’s degree in Food Science, Microbiology, Quality Assurance, or related field.
• 5+ years of experience in food manufacturing or auditing.
• In‑depth knowledge of SQF Code, food safety principles, GMPs, and regulatory requirements (CFIA, FDA, FSMA, etc.).
• Strong understanding of Corporate Quality Policies.
• HACCP and PCQI certification preferred.
• Structured problem-solving skills.
• Excellent communication skills.

• Physical Demands– Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment – Fast-paced environment, requiring ability to remain focused under pressure.
• Climate: ability to work in ambient hot and/or cold seasonal environments.
• The auditor will set their own hours when within the plant, but some afternoon/evening work will be required.

• Travel (50-75%).

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Pay Range: $90k - $110k, plus eligibility for performance-based bonuses based on company objectives.

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

The applicant who is hired will receive wages within the range based on factors including experience, education, certifications, skills, location, and business needs.

Join Refresco TODAY and enjoy a rewarding CAREER!

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.