Senior QA Supervisor: Call Center Excellence & Coaching
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-05-20
Listing for:
MCI
Full Time
position Listed on 2026-05-20
Job specializations:
-
Quality Assurance - QA/QC
-
Healthcare
Job Description & How to Apply Below
MCI is hiring an Experienced QA Supervisor in Tampa, FL, to lead quality assurance efforts across multiple BPO campaigns. You will supervise QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality.
Ideal candidates should have a minimum of three years of QA experience, including at least one year in a supervisory role. Strong analytical and communication skills are needed.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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