Quality Assurance Manager

Quality Assurance Manager

Greater Tampa Area
- Local Candidates Only

An established and highly respected independent electronics distributor is seeking a Quality Assurance Manager to lead and continuously strengthen its Quality Management Systems and compliance initiatives across the organization.

The ideal candidate will bring several years of quality experience within electronics, manufacturing, or distribution environments and possess the professionalism and confidence to interact directly with customers, certification bodies, auditors, and executive leadership. This individual will serve as a key ambassador for the company during customer visits and audit activity and will play a critical role in reinforcing the organization’s reputation for quality, reliability, and service.

The Quality Assurance Manager is responsible for developing, implementing, and maintaining quality systems that ensure products and processes meet customer requirements, industry standards, and company objectives. This role leads continuous improvement initiatives, manages quality personnel, and serves as the primary point of contact for customer quality concerns, audits, and corrective actions.

• Develop, implement, and maintain the company’s Quality Management System (QMS).
• Ensure compliance with applicable industry standards, customer requirements, and regulatory guidelines, including: AS9120, AS6081, ISO 13485, DLA certifications, AC-0056B, ANSI/ESD S20.20
• Establish quality objectives, metrics, and reporting systems to monitor performance.
• Lead internal audits and coordinate external customer or certification audits.
• Maintain document control procedures, quality records, and inspection standards.

• Drive corrective and preventive action (CAPA) processes using root cause analysis tools.
• Lead continuous improvement initiatives focused on reducing defects, improving process capability, and increasing customer satisfaction.
• Analyze quality data and trends to identify improvement opportunities.
• Collaborate with operations, sales, purchasing, and suppliers to resolve quality issues.

• Mentor quality inspectors, technicians, and quality associates.
• Provide training on quality standards, procedures, and best practices.
• Foster a culture of accountability, teamwork, and continuous improvement.

• Act as the primary contact for customer quality concerns and complaints.
• Coordinate responses to customer corrective action requests (SCARs).
• Evaluate and monitor supplier quality performance.
• Work with suppliers to resolve non-conformances and improve product quality.

• Ensure compliance with ISO standards and customer-specific requirements.
• Prepare and present quality reports to management.
• Maintain calibration systems and inspection equipment programs.

• Bachelor’s degree, Quality Management, Manufacturing, or related field preferred.
• 5 years of quality assurance experience in manufacturing or industrial environments.
• 3 years of leadership or supervisory experience.
• Strong understanding of quality systems such as ISO 9001, AS9100, or IPC standards.
• Experience with root cause analysis and continuous improvement methodologies.
• Proficiency with Microsoft Office and ERP/MRP systems.
• Excellent communication, organizational, and problem-solving skills.

• ASQ Certified Quality Manager (CMQ/OE)
• Experience in electronics manufacturing, distribution, or electromechanical components.
• Familiarity with Lean Manufacturing and Six Sigma principles