Quality Manager

Hiring:
Quality Control Manager

Job Description

The Quality Control Manager I serves as a quality champion across one or multiple construction projects, ensuring that all work, materials, documentation, and close-out activities meet established quality standards. This role leads the implementation of quality management processes, supports safe and efficient project execution, and drives continuous improvement to enhance project profitability and performance. The position also focuses on mentoring and developing project and quality staff while maintaining strong relationships with project stakeholders.

Responsibilities

+ Lead and manage quality management activities for one or multiple construction projects, ensuring the quality of the work, materials, documentation, and project close-out.

+ Coach, mentor, and train project staff in quality management principles, procedures, and project-specific requirements to build a strong quality culture.

+ Serve as a mentor and coach to Quality staff to support their career development and improve retention within the organization.

+ Lead and manage quality processes such as work planning, pre-activity meetings, material management, Quality Incident Reports (QIRs), and follow-up inspections.

+ Establish, monitor, and report on Key Performance Indicators (KPIs) and QIRs for project teams to drive continuous improvement in quality performance.

+ Analyze project KPIs, evaluate trends, and develop and recommend improvement strategies to address recurring issues and enhance quality outcomes.

+ Conduct routine audits of project quality programs using Project QC Evaluation tools and other auditing methods to identify opportunities for improvement.

+ Provide feedback to Operations and Quality Management on major QIRs, project team relationships, client and owner perceptions, and recurring non-conformances in quality management.

+ Direct inspection, testing, and documentation of construction work to ensure compliance with project specifications and standards.

+ Schedule inspections and testing in coordination with operations teams, consultants, material laboratories, and clients to ensure timely and accurate quality verification.

+ Create and implement project-specific inspection and test plans, quality control plans, and related procedures as needed to support project requirements.

+ Support review of material specifications, including concrete mix designs, thermal control plans, and other specialized quality elements for heavy civil and water/wastewater projects.

+ Develop and implement risk management strategies that reduce project risk, improve efficiency, and enhance profitability through effective process management and risk mitigation.

+ Maintain strong working relationships with owners, clients, subcontractors, design partners, and other stakeholders to support project partnering and timely issue resolution.

+ Support Site Safety teams to ensure projects are completed in accordance with established safety procedures, requirements, and goals.

+ Monitor project quality-related costs, including resource utilization, and work to improve performance against as-bid budgets.

+ Provide feedback to optimize project billing returns, risk reporting, and testing accuracy while helping to protect the organization from claim exposure.

+ Monitor and report rework costs through the QIR system and identify root causes and corrective actions to reduce future rework.

+ Utilize construction quality control tools and software to manage documentation, reporting, and communication related to quality activities.

Essential Skills

+ Level 1 Quality Control Manager (QCM) qualification, with 3 years preferred in a dedicated Quality role.

+ A minimum of 5 years of experience in construction, preferably in quality control or related functions.

+ Experience in water and wastewater projects or heavy civil construction, including earthwork or mechanical experience.

+ Proficiency with Bluebeam, Autodesk, Excel, Word, and strong general computer skills.

+ Strong knowledge of standards, specifications, and publications relevant to job-related duties in construction quality control.

+ Effective communication skills,…