Finish Line Macy's Store Management - Citrus Park, Tampa, FL

Overview

Finish Line Macy's Store Management - Citrus Park, Tampa, FL. At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores reflect our brand’s passion for innovation and customer service. We’re looking for dynamic managers to lead our team and drive excellence in every customer interaction. Position Title(s):
Assistant Store Manager and Supervisor

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

• Leadership & Team Management:
  Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager:
• Open availability, including hours necessary to open and close the store (mornings, days, and nights).
• Minimum standard work week of 5 days.
• Average standard work week of 44 hours, with increases during peak periods (e.g., Holiday, Back-to-School).

• Supervisor:
• Availability during the hours necessary to open and close the store (mornings, days, and nights).
• Minimum of 5 days of availability.
• Minimum standard of a 30 hour work week.

• All Management:
• Availability on weekends and holidays.
• Punctuality and regular attendance consistent with company policies.
• Must have reliable transportation.
• Must speak English clearly to converse with customers and supervise staff.
• Must be able to read and write English and perform business-related mathematics.
• May require the ability to move to different locations within the company’s network based on operational needs and career growth.

• Prolonged standing (approximately five to 14 hours per day).
• During peak sale periods, long working hours (up to 12 hours in a day).
• Stooping and kneeling to place merchandise, reaching and pulling to stock merchandise.
• May be required to climb ladders or ascend/descend stairs to stock or acquire merchandise.
• Lift items weighing 5-25 lbs regularly; higher weights may be required in certain circumstances.
• Good vision, including color differentiation.
• Moderately noisy retail environment.

• High School Diploma or GED; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of…