Associate III

Job Title

Muse (Sales Associate)

The successful individual will leverage their proficiency in retail to connect with guests, drive sales, and uphold the Kate Spade New York brand experience.

• Host guests with warmth, confidence and proper etiquette.
• Build long‑term relationships by engaging guests with thoughtful questions, dancing the muse moves, and suggesting outreach event ideas.
• Collaborate as part of a team, give and receive honest feedback, and celebrate fellow muse’s successes.
• Communicate the Kate Spade New York aesthetic, tell product stories, use product knowledge to connect with guests, and inspire with your personal style.
• Spot and articulate product details, keep the shop and stockroom spotless, and maintain a clean, welcoming environment.
• Understand the product landscape across all merchandise categories, multitask operational tasks, process POS transactions, and share ideas and feedback with the team.
• Apply professional selling skills, exceptional interpersonal skills, and a proactive ability to multi‑task and prioritize.

• Professional selling skills and exceptional interpersonal skills.
• Prior luxury goods experience preferred.
• Proactive ability to multi‑task and prioritize.
• Works well in a team environment.
• College degree preferred.

• Available to work store schedule as needed, including evenings and weekends.
• Stand for extended periods of time.
• Safely lift boxes up to 40 pounds.
• Comfortable climbing ladders.

• Courage
  : provides current, direct, complete, and “actionable” feedback; faces people’s problems quickly and directly; is not afraid to take negative action when necessary.
• Creativity
  : brings many new and unique ideas, connects unrelated notions, and is valued in brainstorming sessions.
• Customer Focus
  : meets expectations of internal and external customers, uses customer information to improve products and services, and builds effective relationships.
• Dealing with Ambiguity
  : copes with change, shifts gears comfortably, decides and acts without the full picture, and handles risk and uncertainty.
• Drive for Results
  : exceeds goals, pushes self and others for results, and remains bottom‑line oriented.
• Interpersonal Savvy
  : relates well to all kinds of people, builds rapport, and diffuses high‑tension situations comfortably.
• Learning on the Fly
  : learns quickly, is versatile, experiments, enjoys challenges, and grasps underlying structures.

• Strategic Agility
  : anticipates future consequences, brings broad perspective, and builds breakthrough strategies.
• Developing Direct Reports and Others
  : provides challenging tasks, holds development discussions, builds a development plan, and coopers with the organization’s developmental system.
• Building Effective Teams
  : blends people into teams, creates strong morale, shares wins, fosters open dialogue, and lets people finish their responsibilities.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or e

$15.00 to $17.75 per hour.

Our company offers health benefits (medical, dental, vision), life insurance, disability insurance, a 401(k) savings plan, paid time off for wellness needs and vacations, optional discount on certain products, and incentive compensation. Eligible employees may enroll in the benefits plan according to the company’s eligibility criteria.