Sales Associate III

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

• SALES FLOOR:
  Understands objectives and makes decisions aligned with Company priorities; take ownership of personal and store metrics and create personal sales and clienteling strategies; represent Coach as a brand ambassador; communicate current pricing and promotional strategies to customers; develop cross-selling and add-on opportunities; build lasting customer relationships through personalized service; maintain attire and appearance per Coach guidelines; support local sales strategies and tactics;
  
  promote a team selling environment and a culture of teamwork and collaboration.
• Build knowledge of product features, benefits, current offerings, and overall value; leverage tools and technology to support relationship building and clienteling; follow up with customers to influence/close sales; manage multiple customers and adapt to changing business needs; ensure a positive, calm, and professional demeanor at all times.
• OPERATIONS:
  Complete daily tasks without impacting service or Coach standards; maintain store, backroom, cash wrap, and visual merchandising to standards; keep selling floor clean and organized; adhere to POS, Operations, and Asset Protection procedures; replenish inventory on the sales floor; support shipment processing, stocking, and stockroom organization; assist with cash wrap for purchases, returns, and exchanges.

• Competencies:
  
  Drive for results;
  Customer focus;
  Creativity;
  Interpersonal savvy;
  Learning on the fly;
  Perseverance;
  Dealing with ambiguity.

• Experience:
  
  1–3 years of previous sales experience, preferably in a luxury retail service environment; knowledge of fashion trends and competition.
• Education:
  
  High school diploma or equivalent; college degree preferred.
• Technical:
  Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), use of walkie talkies, ability to read price and product release sheets.
• Physical:
  Ability to work at a fast pace; communicate effectively; maneuver the sales floor, shelves, and stock room; ability to lift up to 25 pounds regularly and up to 50 pounds for shipments/transfers; willing to work a flexible schedule including nights, weekends, and holidays.

Schedule:

Ability to meet Coach Scheduling & Availability Expectations, including flexible hours, nights, weekends, and holidays. This role is part of retail operations with potential peak periods such as high traffic days.

Our benefits include medical, dental, and vision insurance, 401(K), tuition assistance, paid parental leave, commuter benefits, disability insurance, and more. Base pay range: $15.00 to $17.25 per hour. For a complete list of U.S. corporate compensation and benefits, please refer to the employer posting.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications without regard to protected characteristics as defined by law. Americans with Disabilities Act (ADA) accommodations available upon request. Visit Coach at

We are directing you to the original job posting; please apply directly on the employer’s website.