Retail Associate

Pay Range

$14.00 to $15.00 per hour

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals.

We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

The Retail Associate at RWB Thrift performs multiple tasks and processes associated with thrift operations, demanding attention to detail, physical endurance, and the ability to thrive in a fast‑paced environment. Retail Associates may be assigned to different areas within the sales floor and take pride in maintaining an orderly and clean store amid the ever‑changing inventory. Key duties include organizing clothing racks, promptly picking up items from the floor, returning products to their designated locations, addressing spills, removing potential safety hazards, and occasionally assisting customers with items behind the register area to enhance the shopping experience.

• Greeting and assisting customers
• Maintain organization and color order on the sales floor
• Ensure the return of products to their designated locations
• Remove potential safety hazards by promptly picking up fallen items, addressing spills, and cleaning up breakage
• Organize and uphold assigned departments to organizational standards
• Prioritize attention to detail, accuracy, and timeliness in tasks
• Adhere to safety procedures and guidelines
• Fulfill other duties as assigned by the leadership team
• Ensure compliance with all company policies and procedures

• High school diploma or GED preferred
• Previous thrift, retail, warehouse, or customer‑facing experience is preferred, but not required

• Must be able to safely and effectively perform essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements
• Physical strength:
  Capable of occasionally lifting and carrying up to 25 lbs, frequently exerting up to 25 lbs of force, and heavily applying negligible force when handling objects
• Endurance:
  Able to stand for extended periods of time
• Manual dexterity:
  Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and primarily working with fingers rather than the whole hand or arm
• Fine motor skills:
  Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand(s)
• Balance and agility:
  Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks
• Visual acuity:
  Possesses clarity of vision at 20 inches or less and 20 feet or more
• Footwear:
  Required to wear closed‑toe shoes for safety purposes
• Repetitive tasks:
  The job involves regular repetitive motions

• Atmosphere:
  Dynamic and consistently busy; ability to thrive in fast‑paced environment is essential
• Noise level:
  Noisy due to bustling sales floor activity; ability to work effectively in noisy environment is a requirement
• Lighting:
  Bright lighting throughout front and back of store; ability to work effectively in bright environment is a requirement
• Interactions with others:
  Regular interactions with customers, donors, and coworkers; effective communication and interpersonal skills are required
• Flexibility:
  High degree of flexibility; employees may be asked to switch tasks or departments based on operational needs and to work in all assigned areas

• Employees are not required to communicate exclusively in English within the workplace; however, ability to understand written and spoken English for instructions, and to communicate verbally and in writing in English may be necessary