Escrow Assistant; in office

Who We Are

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people. We are passionate about fostering an environment where everyone feels welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people‑first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years and being recognized as a best place to work for women, diversity, and LGBTQ+ employees.

First American will always strive to be a great place to work for all.

Enable you to apply your administrative, support, and interpersonal skills to our team and customers as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

This is an in‑office position located at 1501 S Church Ave, Ste 103, Tampa, FL.

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, detail oriented, natural curiosity, and eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years escrow‑related experience preferred

Pay Range: $18.46 - $24.63 per hour. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements, and geographic location.

We embrace individuality and provide a genuinely inclusive workplace. First American is an equal‑opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan. We foster a culture of happy employees who are highly engaged, passionate about their work, and feel they make a difference every day.