Outlet Operations Associate - Ashley Hialeah

Job Category: Sales

Requisition Number: OUTLE
003753

• Full-Time
• On-site
• Rate: $16 USD per hour

Hialeah, FL 33012, USA

As an Outlet Support Associate the primary function of this position is to assist in merchandising and maintenance of the Outlet Showroom. The associate is responsible for removing and transferring all products with “Sold” tags to the clearance customer pick‑up location and restocking the Outlet with pre‑priced furniture. Contributions ensure the success of the Outlet Clearance showroom at CITY Home.

• Load product into customers’ vehicles utilizing proper material handling techniques and equipment to minimize damages and ensure a safe, secure load.
• Install and tighten all hardware where needed, adjust doors, install legs on sofas, attach mirrors to dressers, fasten tops to bases on China and entertainment units, and install shelves where applicable.
• Assist with the cleanliness of the Outlet and product staging area.
• Keep floors clean of debris, dust, stickers, labels, etc.; vacuum outlet carpets daily.

Additional duties and responsibilities:

• Adhere to assigned Standard Work and Role and Responsibilities for the position.
• Maintain positive interaction with Sales staff, Distribution Center personnel, and customers.
• Actively participate with the team to improve customer satisfaction.
• Offer new ideas and suggestions to improve the Outlet’s systems and processes.

• Education &
  
  Work Experience:
  
  
  • High‑School Diploma or GED.
  • Basic tool knowledge and use required.
  • Operations experience within this type of environment preferred but not required.
• Air‑conditioned retail furniture showroom environment.
• 5‑day, 40‑hour work week, including nights, weekends, and holidays.
• Physical Requirements:
  • Heavy lifting in excess of 75 lbs.
  • Ability to bend, reach, and be on feet for long periods of time.
  • Must not be afraid of heights.
• Basic computer knowledge.

• Competitive and Transparent Compensation
• Visibility into all Associate‑level pay ranges within the department.
• Opportunity for performance‑based and profit‑sharing bonuses.
• Workforce and demand planning for leveled workload.
• Paid vacation & sick time.
• Paid parental leave.
• Opportunity for flexible work environment and schedule (varies by department and role).
• Community involvement and volunteer opportunities.
• Free virtual healthcare services (for associates enrolled in medical plans).
• Medical options include employer‑funded HSA options.
• Vision to support eye health and well‑being.
• 100% employer‑paid dental option available to all associates.
• Employee Assistance Program (EAP).
• Life & disability insurance – 100% employer‑sponsored options.
• Voluntary insurance (accident, hospital, critical care, etc.).
• 401(k) – once enrolled, associates are 100% vested with discretionary company match.
• Roth 401(k) option.
• Financial wellness webinars.
• 90% promote from within.
• Access to training for professional development.
• Individual Development Plan (IDP) (varies by department).
• Associate purchase discount program.
• And so much more.

CITY Home, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Home, Inc. we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.