Assistant Store Manager PT

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, operating more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, we offer officially licensed headwear and apparel from collegiate and professional teams, top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness, and in‑store on-demand customization services.

Assistant Store Managers are the heart of the Lids brand, fostering passion for sporting and fashion goods, meeting customer needs, and ensuring the store performs at its best. They are accountable for all aspects of store performance, creating a fun, inclusive environment for their team, and delivering exceptional customer service.

• Act as Manager on duty for scheduling and customer complaints when Store Manager is absent.
• Manage store associates through LIDS Training Programs, goal setting, and follow‑up.
• Administer progressive discipline steps, including verbal and written warnings.
• Engage team members, explaining how their work supports company objectives.
• Establish supportive relationships and adhere to Lids Brand Standards.
• Schedule and staff the store, calling in associates during unexpected peaks.
• Participate in LIDS Training Programs and adhere to sales and task goals.
• Recruit and train staff on proper store operations and procedures.
• Ensure store associates comply with company policies, including safekeeping of inventory, funds, and property.
• Other duties as assigned.

• Lead, execute, and assist Lids selling strategy to achieve KPIs and sales targets.
• Resolve customer feedback and escalations, ensuring a “make it right” outcome.
• Offer customers membership program benefits and in‑store special offers.
• Adhere to visual guidelines for merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the company dress code.

• Execute company‑level directives, promotions, and initiatives.
• Follow the Policies & Procedures Manual to maintain a safe work environment.
• Maintain store technology (MPOS, Lids Custom) through daily audits, updates, and repairs.
• Execute service requests and order repairs or replenish supplies.
• Manage cash effectively, including opening/closing the till and bank drops.
• Prepare the store for inventory audits and assist during audits for accuracy.
• Open and close the store as per the Operations P&P Manual.

• Protect company assets according to LIDS Retail policies.
• Assist in preparing work schedules with proper coverage and wage control.
• Accurately manage inventory: receiving, transferring, pricing, and counts.
• Organize the backroom for maximum efficiency.
• Execute optimal visual merchandising, including window activations and seasonal changes.
• Maintain daily VM and store actions such as product recovery.
• Adjust pricing signage and promotional displays during operating hours.

• Established ability to achieve sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work unsupervised.

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team‑oriented work environment.
• Early wage access options for financial flexibility.

• Occasional lifting up to 50 pounds.
• Occasional ladder climbing and overhead work.
• Constant standing and frequent walking during shifts.
• Frequent verbal communication with customers and staff.
• Frequent visual observation and reading of written or digital information.
• Frequent operation of a computer and mobile Point‑of‑Sale system.
• Reasonable accommodations available for individuals with disabilities.

• Store Manager

Candidates must possess the experience, skills, physical abilities, and qualifications to perform the essential duties of the role and must meet all applicable employment standards. The ability to work in the United States is required. This position is not eligible for future or temporary visa sponsorship.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

For reasonable accommodation requests, please email