E-Commerce Associate

Job Summary Tampa Bay Sports is seeking organized, detail-oriented team members to support our e-commerce operations as the official online retailer of the Tampa Bay Lightning and Tampa Bay Sun FC. This role plays a key part in delivering a top-notch fan experience, with a primary focus on the accurate and timely fulfillment of online orders.

Essential Duties and Responsibilities Accurately pick products for online orders using packing slips or pick lists

Pack items securely for shipping, ensuring products arrive safely to customers

Print and apply shipping labels; prepare shipments for daily Fed Ex pickups

Maintain a clean, organized, and efficient packing/shipping workspace

Help consolidate and organize inventory to maximize storage efficiency

Restock e-commerce inventory and pull new merchandise from the warehouse

Assist with product tagging, promotional packaging, and special projects

Support returns and exchanges processing

Participate in cycle counts, inventory audits, and other retail operations as needed

Provide support during promotions, game days, and special events

May be assigned to work in different functions of retail or event types as needed, including concerts, hockey games, the plaza store, warehouse, etc.

Qualifications At least six months prior experience working in customer service

Ability to work effectively both independently and as part of a team Previous experience in e-commerce fulfillment, shipping, or retail is preferred

Familiarity with Shopify and Ship Station is preferred

Capable of multitasking and prioritizing in a deadline-driven environment

Strong attention to detail with excellent organizational skills

Strong verbal and written communication skills

Willingness to occasionally support other areas of retail operations

Availability during peak seasons, game days, and promotional events may be required

Working Conditions Must be able to stand on feet for long periods of time, walk long distances and climb stairs.

Must be able to communicate clearly and concisely in the English language

Ability to work in areas that can become crowded with equipment and/or people

Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.

Ability to work in loud environments

Ability to lift and carry up to 25lbsMust be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times

Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays

Must be able to work in cold/hot indoor and outdoor temperatures

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr