Retail Shift Leader

Address: 4032 Fiesta Plaza Blvd. Tampa, Florida 33607

Brand:
Value Pawn & Jewelry

Pay range: $16.00/hr to $17.50/hr

We are looking for a Retail Shift Manager (Lead Pawn Broker) to lead the way today and step into greater roles tomorrow. The role offers a fun and fast-paced environment, with competitive pay, generous bonus potential, and great benefits. The position includes a 5‑week paid training program with a $0.50 raise and transition to Lead Pawnbroker upon completion.

• Provide outstanding customer service and build solid relationships with customers while promoting sales and making deals for a wide variety of pawn items.
• Lead, coach, and influence store Team Members.
• Process loans and extensions.
• Come to jointly satisfactory terms regarding items to be pawned.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

• The ideal candidate possesses an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
• Highly organized, detail‑oriented, with excellent judgment, strong time‑management and prioritization skills.
• Excellent communication and interpersonal skills, and ability to build solid ongoing customer relationships.
• High school diploma or GED.
• Minimum 1 year of supervisory, key holder, or team/shift lead experience.
• Must pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Adherence to all Company policies, procedures, and regulations.
• Knowledge of commonly pawned items (tools, jewelry, firearms, electronics) – a plus.
• Sales background – a plus.
• Bilingual – a plus.

• Free Health Insurance*
• Competitive wages
• Monthly uncapped bonus potential, paid on store and individual performance
• Great working hours
• 401(k) with company match
• Generous paid time off
• Holiday pay
• Store discount

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.