Customer Specialist
Listed on 2026-02-28
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Sales
Sales Representative, Customer Success Mgr./ CSM, Account Manager, Sales Development Rep/SDR
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What's in it for you:Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future?
If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Join us and make a lasting impact on customer satisfaction and our overall success!
Where is the work:From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires.
What you will do:- Proactively engages phone customers, taking the initiative to fully understand their needs and provide prompt and effective solutions.
- Collaborates with Account Managers to service accounts and drive revenue.
- Actively seeks out potential sales opportunities for Account Managers and the District, constantly looking for ways to add value for customers.
- Boosts sales by maintaining current knowledge of all portfolio offerings and demonstrates technical knowledge to provide customer value propositions.
- Drives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders.
- Find best method to resolve problems and ensure customer satisfaction while adhering to company policies.
- Makes outbound calls including marketing new products.
- Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery.
- H.S. Diploma or General Education Degree (GED)
- Inside sales, retail, or related experience
- Experience in a fast‑paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
- Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
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