Closing Customer Care Representative; CCR

Customer Care Representative (CCR) – $25–$40/hr Avg

📍 On‑Site | Tampa, FL (Near Airport)

💵 $18/hr base + uncapped SPIFFs

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Right Away Home Services (RAHS), parent company of Hales AC, is Florida’s fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top‑tier service — and we need a CCR team that moves just as fast.

• Handle inbound calls and convert every real opportunity into a booked job using proven scripts
• Make outbound calls daily to past customers and new leads — maintenance reminders, follow‑ups, reviews, duct cleaning, memberships, and more.
• Stick to the script and build value with every call.
• Hit your targets
  . Get rewarded. Simple.

• You’re not willing to work 5 days a week (some shifts do include the weekends and evenings)
• Work "on call" on a rotation to cover inbound calls from 10pm to 7am once and a while
• You don’t want to be on‑site (Tampa, FL near airport)
• You aren’t willing to make outbound calls
• You can’t follow a script or think sales isn’t your job

• 💸 $18/hr base + SPIFFs
• 💰
  Average pay: $25–$40/hr for high performers
• 📈
  Bonus incentives for performance, sales, and productivity
• 🦷
  Health, dental, and vision insurance
• 🏖️
  PTO + Paid Training
• 🎯
  Real opportunity for growth — not lip service
• 🎉 Fun, fast‑paced culture with people who actually want to win

• ✔️
  Confident communicators who don’t fold under pressure
• ✔️
  Sales‑first mindset — if you can’t upsell, this isn’t the job
• ✔️
  People who play to win — and want to earn what they’re worth
• ✔️
  Team players who thrive in a competitive environment
• ✔️
  Organized, dependable
  , and hungry to grow

But don’t waste your time (or ours) if you’re not ready to work hard, make calls, and get results.