Sales Training Manager

Position Overview

The Sales Training Manager will develop, execute, and manage a first‑year training curriculum introducing Associates to the sales cycle and their respective business.

• Work in coordination with Line Leads, Market Leads, and Team Leads as necessary to timely prepare Senior Associates to transition to the Director level.
• Develop and implement sales training curriculum.
• Interview potential new sales hires.
• Assist with the creation of new sales training material and sales courses.
• Review new sales training content for approval and work in collaboration with line leads in the review process when necessary.
• Coordinate personnel and logistics of Sales Training Program classes and events.
• Facilitate high‑quality ongoing training for all brokers with useful feedback mechanisms.
• Conduct regular reviews and feedback with sales trainees, mentors, and the training team and properly document training files. Identify and maintain benchmark standards (i.e., lead‑generating activities, skills, and revenue) marking the development rate of brokers within each line of business.
• Build reporting tools to track brokers against benchmark standards.
• Actively monitor Franklin Street’s LMS and Power BI reports to measure and report training performance.
• Budget and manage the sales training and financial expectations of annual Associate classes as well as draw balances for Senior Associates.
• Assist in the planning and execution of the organization’s Sales Symposium.
• Maintain regular communication with appropriate Corporate Departments and Senior Vice Presidents regarding status issues of all brokers.
• Build and maintain effective relationships with all brokers, vendors, and speakers.
• Create broker profiles for recruiting the best‑fit agents to the organization.
• Assist with client and agent recognition.

• Understand the nature of each sales line of business including the type of clients, the sales cycle, and the markets.
• Ability to teach and coach Commercial Real Estate agents through all facets of sales‑focused work.
• Strong interpersonal skills to facilitate productive relationships across teams and lines of business.
• Advanced skills in influencing and motivating others.
• 5+ years in a sales or training role with people leadership.
• Fluency in the use of virtual meeting platforms, PowerPoint, Word, Excel.
• Powerful messaging, presentation, and communication skills.
• Strong experience with multiple learning & development tools.

Franklin Street offers competitive salaries, medical— including additional discounts—, dental, and vision benefits, disability, and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company‑sponsored philanthropy events.

Must be able to successfully pass pre‑employment (post‑offer) drug screen and background check.

Franklin Street and Lighthouse HR Services is an Equal Opportunity

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