Account Manager

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities?

Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Where is the work:
On‑Site (5 days)

As an Account Manager, you serve as the face of Trane with our customers. You will develop and maintain customer relationships to ensure maximum revenues through account penetration. This includes finding, generating and developing new channel partners and retaining current customers to sell the company’s products to end-users.

• Liaison between customers and the office.
• Develop new customer accounts by calling on potential customers in their territory with product literature. Pre‑call or visit planning, visits and supports customer accounts.
• Ascertains current market opportunities.
• Researches and provides market sales data.
• Increases sales to existing accounts.
• Follows up on quotes to help build business pipeline.
• Establishes systematic customer contact to provide on‑going information.
• Identifies customer problems and/or needs, and creates a dynamic action plan designed to meet them.
• Develops multiple relationships with key players in customer operations.
• Develops and executes an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnership.
• Attends sales meetings and reports sales activity, new account development, and upcoming itinerary.
• Notifies customers of specials; new projects, services, promotions, etc.
• Possesses knowledge of the product lines to create awareness and demand for products with existing and potential customers.

• Maintains records of sales, customer information, and requests by updating data.
• Performs analysis on customer purchases, needs and uses.
• Performs analysis of product mix.
• Reviews and provides feedback on customer support programs.
• Creates and maintains territorial listing noting classification of customer and frequency of calls.
• Maintains customer data files.
• Maintains contact information on each assigned account as well as new business focused accounts; weekly call reports, account plan reporting to be completed in a CRM tool.
• Completes training as required, including safety training, certification and testing.
• Reinforces culture of safety by utilizing all appropriate resources to safely perform all functions of the job.
• Occasional travel requirements with some overnight travel. (Approximately 5‑10%)

• Genuinely and effectively works with a diverse team of different backgrounds and experiences to achieve business results.
• Mentors and assists with onboarding of new associates.
• Continuously seeks out opportunities for learning.
• Participates in different team and community involvement activities.
• Recognizes others for work well‑done.
• Demonstrates engaging customer‑facing behaviors and customer service.

We are looking for team members who have the ability to work in harmony with all members of the organization and display that ability on an ongoing, daily basis. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for an experienced sales professional with at least an AA degree or equivalent from a two‑year college or technical school and prior technical sales experience. HVAC sales or related HVAC experience is beneficial. A mechanical aptitude and background will be helpful in this role. Proven experience in building customer relationships. A strong knowledge and…