Assistant Manager, Inside Sales

Position Summary

Iron Mountain is seeking a dynamic and results-driven Assistant Inside Sales Manager to lead and develop a high-performing inbound team. The Assistant Inside Sales Manager will oversee the daily activities of the inbound sales team, ensure achievement of sales targets, and foster a high-performance environment. You will lead a team focused on generating new business opportunities from inbound leads, driving revenue growth, and building strong customer relationships.

This role requires exceptional leadership skills, a strategic mindset, and the ability to collaborate with other teams to align on goals and initiatives. A key part of your responsibility will be to inspire, motivate, and coach your team, keeping them driven and aligned with the company’s mission and objectives.

• Lead, motivate, and manage the Inbound Sales Representatives to achieve and exceed sales targets, ensuring the team is focused on driving revenue growth and maintaining customer satisfaction.
• Monitor team performance through KPIs, sales metrics, and CRM systems, ensuring sales goals are met and identifying areas for improvement to increase performance, skill sets, and overall productivity.
• Coach, mentor, and provide ongoing training to the team, helping to develop their skills, improve their sales techniques, and foster professional growth. Motivate Inbound Sales Representatives according to their individual motivational factors.
• Manage the sales pipeline, ensuring accurate forecasting and timely closure of opportunities.
• Be accountable for quota achievement on a daily, weekly, and monthly basis.
• Collaborate closely with Sales Enablement, Marketing, Business Operations, and Sales Support teams to align sales strategies, streamline processes, and support lead generation activities.
• Effectively communicate and role model effective sales tactics, strategies, and closing skills.
• Create individual development plans for high potential employees and ensure that appropriate performance management plans are implemented for average and below average performers.

• Minimum of 2 years of Sales Management with a proven track record of success in leading and managing sales teams.
• Proven ability to develop effective business relationships with all levels of internal business partners and external client management.
• Strong oral, written, presentation, and interpersonal skills with ethical professionalism and a proactive selling approach.
• Excellent leadership and coaching abilities, with the capability to inspire and develop a high-performing sales team.
• Ability to adapt to change and act as a catalyst influencing others.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Highly organized, with strong attention to detail and a focus on results.
• Proven ability to close (history of exceeding quota).
• Goal setting (career / personal).
• Demonstrates curiosity, proactivity and challenges the status quo.
• Sells beyond product/service to offering solutions.
• Ability to demonstrate creative thinking.
• The ideal applicant will have current experience in Inside Sales.

• Mid-Senior level

• Full-time

• Sales and Business Development
• Industries: IT Services and IT Consulting

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