Business Development Representative Job Tampa area,Florida USA,Sales

Are you passionate about customer connection, tech‑savvy, and thrive in a fast‑paced environment? Lead Venture is looking for a Business Development & Support Specialist to join our Thumb Stopper team in Tampa, Florida. In this role, you’ll help retailers connect with brand programs by guiding them through enrollment and social media integration. You'll be on the front lines engaging dealers, offering support, and ensuring smooth setup of their Facebook Business Pages through our Thumb Stopper platform.

This is a full‑time, in‑office position located in Tampa, Florida, with employees expected to be onsite Monday through Friday, with Wednesdays designated as a work‑from‑home day.

Here’s What You’ll Be Doing:

Conduct outreach via phone and email to onboard retailers into brand social programs
Assist retailers in enrolling and connecting their accounts, including linking Facebook Business Pages
Ensure product tiers are correctly set and maintained
Respond to retailer inquiries through assigned support tickets, ensuring resolution within 1 business day
Utilize tools such as Thumb Stopper Central Command, Salesforce, and Hub Spot to manage retailer accounts
Complete a minimum of 10 support tickets weekly
Re-establish and maintain connectivity for retailers’ Facebook pages
Collaborate with internal teams, including sales, tech, and executive leadership
Actively participate in scheduled meetings, team conversations, and Slack communication
Maintain a collaborative presence within team tools and systems

Key Performance Indicators:

250 retailer outgoing phone calls per week
10 retailer enrollments per day
10 support tickets completed weekly
Timely resolution of accounts with connectivity issues

You’ll Thrive in This Role If You:

Have 1–2 years of experience in sales, customer service, or a similar customer‑facing role
Possess strong verbal and written communication skills
Are detail‑oriented and highly organized
Can prioritize tasks and manage time effectively under pressure
Are coachable, adaptable, and able to work independently
Have a proven ability to build and maintain client relationships
Are proficient with Microsoft Office Suite, Salesforce, Salesloft, and other CRM tools
Can meet clearly defined performance goals

Education & Experience:

High school diploma required
Experience with Salesforce, Salesloft, and other sales‑enablement tools is a plus
Proficiency in Microsoft Office Suite or related software

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Ability to lift 10+ pounds occasionally

Equal Employment Opportunity Statement

Lead Venture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lead Venture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

Lead Venture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Lead Venture employees to perform their job duties may result in discipline up to and including discharge.

This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.

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