Call Center Representative

Smart Financial is a leading insurance marketplace connecting millions of shoppers to our network of insurance partners.

We are seeking motivated Call Center Agents to reach out to potential customers, review insurance product options, and connect with our licensed agents. Candidates should have excellent communication skills, a passion for technology sales, and the ability to engage customers through warm calling techniques.

• Conduct 200+ outbound calls per day to prospective customers to introduce products and services.
• Develop a thorough understanding of our product offerings to address customer inquiries effectively.
• Encourage the customer to receive a competitive quote from a licensed agent.
• Engage in warm calling strategies to build rapport with potential clients.
• Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

• Previous experience in sales, telemarketing, or technology sales is highly preferred.
• Strong verbal communication skills with the ability to articulate product benefits clearly.
• Ability to work independently as well as part of a team in a fast‑paced environment.
• A positive attitude and resilience in handling objections or rejections during calls.
• Must reside and be a commutable distance from the office at 5460 Beaumont Center Blvd, Tampa, FL 33634.

• Competitive hourly rates plus incentives and performance bonuses.
• Paid training.
• Full healthcare benefits (Medical, Dental, Vision).
• Company‑paid life insurance.
• 401(k) with company match.
• Generous PTO and paid holidays.
• Employee referral bonuses.
• Extensive paid product training.
• Daily/weekly cash giveaways.
• Advancement opportunities – we love to promote from within.

Smart Financial is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.