Business Development & Account Manager (Base Pay + Commission

Position Summary

The Business Development & Account Manager is responsible for growing revenue through a combination of new business prospecting and proactive management of existing customer relationships. This role owns the full sales cycle — from identifying and qualifying new accounts in target verticals (automotive aftermarket, collision/body shops, construction, manufacturing) to ensuring current customers are satisfied, retained, and growing their spend with Coastal Wipers.

• Identify, prospect, and qualify new business opportunities within target verticals (automotive aftermarket, collision/body shops, construction, manufacturing, fleet maintenance) across Florida and the broader Southeast region.
• Build and manage a pipeline of prospective accounts, using research tools and outbound outreach (calls, email, in-person visits) to generate new customer relationships.
• Own a portfolio of existing accounts, serving as the primary point of contact for order needs, issue resolution, and relationship management.
• Conduct regular check-ins and business reviews with key accounts to identify upsell opportunities, address at-risk relationships, and ensure satisfaction.
• Prepare and deliver proposals, quotes, and product recommendations tailored to customer needs.
• Collaborate with operations and administration to ensure accurate order entry, timely fulfillment, and resolution of any customer-facing issues (e.g., freight, invoicing, product substitutions).
• Maintain accurate records of customer interactions, pipeline status, and account activity in the company's CRM/sales tracking systems.
• Represent Coastal Wipers at trade shows, industry events, and customer site visits as needed.
• Provide regular reporting on pipeline, forecasted revenue, and account health to sales leadership.
• Stay current on industry trends, competitor offerings, and customer needs within served verticals.

• 3+ years of experience in B2B sales, account management, or business development — industrial, distribution, or manufacturing sector experience strongly preferred.
• Demonstrated ability to manage a full sales cycle: prospecting, qualifying, presenting, closing, and account retention.
• Strong communication and relationship-building skills, with comfort engaging both new prospects and long-standing customers.
• Organized and self-directed, with the ability to manage a mixed portfolio of prospecting activity and account management responsibilities.
• Working knowledge of CRM tools and Google Business Suite (Sheets, Gmail); familiarity with AI tools for research and content management.
• Valid driver's license and willingness to travel as needed.
• High school diploma or equivalent required;
  Bachelor's degree in Business, Marketing, or related field preferred but not required.

• 3 Quarterly attendance bonuses
• 1 end of year performance bonus
• PTO
• 6 paid holidays off
• Birthday paid day off
• Dental Insurance
• Vision Insurance
• 401K & more

The Coastal Wipers family has deep roots in the wiping cloth industry. Starting in 1982 with Gary Smiles when he founded Coastal Wipers in Tampa, Florida and now with his son David Smiles, proudly carrying on the family business, building on the success that father Gary has established.

Coastal Wipers is on a mission... People, Planet and Profit may be a catchy tag line for some companies, but we are committed to improving the lives of our employees and the communities they live in, being environmentally responsible with our manufacturing and sourcing practices and growing a sustainable profitable business that endures for future generations.

A deep understanding that all wiping solutions are unique to the customers needs, our team of "Wiper Experts" are here to prescribe the very best suited wiper for your application. You can rest assured your getting a wiper that will meet your unique performance needs and provide for the most cost effective solution.