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Inside Sales Assistant

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: FRM Lighting & Controls
Full Time position
Listed on 2026-08-22
Job specializations:
  • Sales
    Inside Sales, Sales Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

FRM Lighting and Controls is a trusted manufacturer’s representative dedicated to delivering innovative lighting and control solutions across commercial, architectural, and industrial markets. We partner with leading manufacturers to provide our clients with cutting-edge products and expert service. Our team is passionate about design, performance, and customer satisfaction.

Position Summary

We are seeking a detail-oriented, proactive, and customer-focused Inside Sales Assistant to join our growing team. This position plays a vital role in supporting our inside and outside sales team, processing quotes and orders, communicating with clients and manufacturers, and ensuring a seamless sales experience from start to finish.

Key Responsibilities
  • Assist the inside sales team with quoting, pricing, and product availability requests
  • Generate reports for the General Manager
  • Coordinate with manufacturers regarding lead times, technical support, and warranty claims
  • Provide exceptional customer service via phone, email, and web-based platforms
  • Enter purchase orders, track shipments, and resolve issues related to order fulfillment
  • Maintain the office calendar
  • Organize and update the office SharePoint site
  • Maintain manufacturer literature and the sample room
  • Communicate effectively with lighting designers, engineers, contractors, and distributors
Qualifications
  • Experience in inside sales, customer service, or a related administrative support role preferred (experience in the lighting, electrical, or building materials industry is a plus)
  • Familiarity with lighting and controls products is desirable but not required
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite; experience with SharePoint and Oasis is a plus
  • High attention to detail and strong problem-solving skills
  • Team-oriented with a proactive and positive attitude
What We Offer
  • Competitive salary and benefits package
  • A collaborative and supportive work environment
  • Opportunities for growth and development in the lighting and controls industry
  • Training and development resources to help you succeed
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