Relationship Mgr-Tech, Media and Telecom VP - Tampa, FL

Relationship Manager, Merchant Services Technology, Media & Telecom Team

Merchant Services is the global payment processing business for JPMorgan Chase & Co processing over $2.2 trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud, and data security for companies of all sizes and is engaging in a multi-year international expansion, platform modernization.

As a Relationship Manager on the Merchant Services Technology, Media & Telecom team, you will own a portfolio of global large corporate clients, and partner closely with firmwide coverage teams to deliver coordinated client strategies.

Job Responsibilities:

• Drive revenue and margin goals by deepening existing client relationships, uncovering new opportunities, and sustaining high client satisfaction.
• Own the Merchant Services relationship, serving as the primary client contact and internal point of coordination.
• Execute an integrated coverage strategy with the Commercial Bank, Corporate Client Bank, JPMorgan Payments/Treasury Services, FX, and Card Services to optimize delivery and outcomes.
• Lead consultative, needs-based selling to identify payments optimization opportunities and recommend tailored solutions.
• Develop and advance client strategies, coordinating cross-sell opportunities across JPMorgan Payments and Treasury Services.
• Deliver quarterly business reviews and proposals supported by clear financial and market analysis to expand the relationship.
• Represent the firm externally through industry conferences to build visibility and market presence.