HVAC Sales Technician​/Comfort Advisor

About UsAire Serv of Wesley Chapel is a locally owned and operated heating and air-conditioning company serving Pasco, New Tampa, and Hernando Counties. We combine the personal service of a local business with the training, systems, and support of a nationally recognized brand.

We are looking for an experienced HVAC professional who understands residential systems and can confidently guide homeowners through repair, replacement, and indoor air quality options. Our approach is educational and customer-focused—we provide honest recommendations without high-pressure sales tactics.

Position Summary The HVAC Sales Technician will visit customers’ homes, evaluate their heating and cooling needs, identify system concerns, and present clear solutions using upfront pricing. This position requires a strong combination of HVAC knowledge, customer-service skills, and sales ability.

The ideal candidate can build trust with homeowners, explain technical information in plain language, develop accurate estimates, follow up on opportunities, and help customers make informed decisions that fit their comfort needs and budget.

Responsibilities Meet with homeowners to evaluate their HVAC systems and comfort concerns

Perform system assessments and identify repair, replacement, airflow, ductwork, and indoor air quality needs

Gather the information required for accurate equipment sizing and replacement proposals

Explain system conditions and recommendations in clear, easy-to-understand language

Develop and present multiple repair or replacement options using upfront pricing

Educate customers on heat pumps, air handlers, package units, ductless systems, thermostats, ductwork, maintenance plans, UV lights, and other indoor air quality products

Discuss available financing options and assist customers with the application process when needed

Build estimates and proposals accurately in Service Titan Obtain  customer authorization, signatures, deposits, and required documentation

Follow up promptly on open estimates and unsold opportunities

Coordinate sold projects with office staff, installers, management, and suppliers

Take accurate measurements and jobsite photographs

Provide complete notes so installation teams understand the proposed scope of work Maintain regular communication with customers throughout the sales process

Meet established sales, conversion, follow-up, and customer-satisfaction goals

Represent Aire Serv professionally at every appointment

Follow company procedures, safety requirements, manufacturer specifications, and applicable codes

Protect customer information and maintain accurate sales records

Qualifications

Three or more years of residential HVAC experience

Strong knowledge of residential heating and cooling systems

Understanding of heat pumps, split systems, air handlers, package units, ductless systems, airflow, ductwork, and static pressure

Previous HVAC sales, service, comfort-advisor, or replacement-estimating experience preferred

Ability to recognize when repair is appropriate and when replacement should be presented

Strong communication, presentation, and relationship-building skills

Ability to explain technical information without overwhelming the customer

Comfortable discussing pricing, financing, and customer concerns

Strong organizational and follow-up skills

Experience using Service Titan or a similar field-service platform preferred EPA Section 608 certification

Valid driver’s license and an acceptable driving record

Ability to pass applicable background and driving-record checks

Professional appearance and dependable attendance

Ability to work independently while contributing to a team Comfortable using a smartphone, tablet, and digital sales tools

Ability to access attics, use ladders, inspect equipment,…