Field Sales Manager

Requisition No:883266

Agency:
Department of Lottery

Working Title:

FIELD SALES MANAGER -

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF DISTRICT 9 (TAMPA)

Tampa, FL 33619

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family
  dental insurance
• 100% of the premium for basic
  life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

This position is assigned to the District Sales Office and reports directly to the District Manager. The primary responsibility is to assist the District Manager in achieving the District’s sales goals by fulfilling a multi-faceted professional sales and sales management role within the organization. Duties of this position include the supervision of assigned Sales Representatives. The incumbent is responsible for interacting with all retailer accounts within the district to build partnerships and to improve the sales volume for such accounts.

The incumbent will be expected to work in the field as directed by their immediate supervisors. This position may require travel.

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Supervises and evaluates the work of assigned sales staff, and effectively manages work schedules, work assignments, disciplinary actions, and other personnel actions.
• Prepares and/or supervises the preparation of reports to provide management with information regarding instant ticket sales, retailer recruitment and retention, settlements, operational costs, and marketing surveys.
• Reviews and approves the daily activity reports, fleet vehicle reports, and timesheets prepared by Sales Representatives.
• Monitors information entered into mobile sales tool by sales representatives.
• Instructs and updates all Sales Representatives on new procedures, techniques, sales programs, and technical applications.
• Orients new Sales Representatives to assigned territories.
• Trains Sales Representatives on the Lottery’s line of scratch-off and draw gaming products.
• Trains Sales Representatives on appropriate sales and marketing techniques to be used when working with retailers.
• Operates a motor vehicle as required to fulfill the duties of the position, which may include overnight trips.
• Coaches, monitors, and assists Sales Representatives to ensure assigned sales goals are achieved.
• Assists with and monitors ADA compliance within all territories.
• Concentrates efforts on helping retailers increase Lottery sales through inventory management and best practice.
• Thoroughly explains the paperwork required to document retailer inventory levels and special accountability requirements such as stolen ticket reports, partial book returns, end of game procedures, and retailer terminations.
• Schedules regular visits with Sales Representatives to assist in increasing sales through new product information, reviewing sales goals and quotas, recommended changes for improvement when appropriate, and the use of special promotions.
• Identifies and recommends promotional and marketing opportunities within the District.
• Consistently develops and maintains profitable relationships with small corporate partners.
• Works with the District Manager to identify strategies for improving sales…