Vice President, Sales

Job Description

The Vice President, Growth will lead MHK’s sales, sales enablement, and marketing functions. This role will be responsible for developing and executing an integrated growth strategy that expands MHK’s market presence, increases new-logo and existing-client revenue, strengthens competitive positioning, and supports the company’s strategy toward AI-enabled healthcare technology.

The ideal candidate is a proven healthcare technology executive with deep experience working with health plans, payers, pharmacy benefit organizations, and care management leaders. This individual will bring a strong understanding of payer operations, including care management, utilization management, member administration, pharmacy, quality, compliance, complaints, appeals and grievances, and interoperability.

The Vice President, Growth will report to the COO and will partner closely with Product, Client Experience, PMO, Strategic Consulting, Engineering, Finance, and Operations to align market demand, sales strategy, product capabilities, and commercial execution.

• Execute MHK’s enterprise growth strategy across new business, existing-client expansion, cross-sell, up-sell and strategic market opportunities.
• Execute on clear revenue, bookings, pipeline, win-rate, average contract value, and client-expansion objectives.
• Maintain a qualified, measurable pipeline that supports the company’s financial and growth targets.
• Translate market trends, customer needs, competitive intelligence, and industry changes into actionable commercial priorities.
• Strengthen MHK’s market positioning and differentiation across its legacy platforms, interoperability capabilities, and Smart Prominence AI-enabled workflows.
• Represent MHK with senior executives, industry leaders, strategic partners, analysts, and prospective customers.
• Regularly update the executive team regarding pipeline health, market conditions, sales performance, competitive activity, and growth risks.

• Lead the sales organization, including enterprise sales, account growth, strategic accounts, and executive selling.
• Enforce a disciplined, repeatable sales methodology from prospecting and qualification through solution design, proposal, negotiation, and close.
• Increase sales forecasting accuracy, pipeline inspection, opportunity qualification, deal progression, and close rates.
• Build trusted relationships with CEOs, CIOs, COOs, clinical executives, population health leaders, pharmacy executives, and other decision-makers within health plans and payer organizations.
• Drive executive-level engagement in strategic pursuits and major client expansion opportunities.
• Partner with Client Experience and Product leadership to develop account plans for strategic customers and protect long-term revenue.
• Ensure sales activity is aligned with MHK’s product strategy, pricing models, and customer commitments.

• Further enhance our scalable sales enablement program equipping the sales team to sell MHK’s business value, clinical expertise, technology, and AI strategy.
• Update and maintain sales playbooks, buyer personas, competitive battle cards, discovery guides, value propositions, proposal and RFP content, case studies, and demonstration standards.
• Ensure sales team is proficient in MHK’s products, payer workflows, industry trends, competitive landscape, and approved sales tools.
• Partner with Product, Strategic Consulting, Solutions Architecture, and Client Experience teams to improve demonstrations and solution presentations.
• Enhance onboarding, coaching, certification, and ongoing development programs for the growth organization.
• Improve collaboration and handoffs across Marketing, Sales,…