Ticket Sales Account Associate

Tampa Bay Buccaneers Season Ticket Sales Representative

The Tampa Bay Buccaneers organization's vision is to be the flag-bearer for Tampa Bay past and future, while driving the next generation of NFL culture. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.

This role is responsible for generating new business revenue through the sale of season passes, premium seating, group tickets, and various hospitality products. This role is responsible for achieving goals and is passionate about creating exceptional fan experiences.

Proactively generate new business through outbound calls, targeted prospecting, email communication, social selling, and in-person appointments. Sell full-season memberships, partial plans, premium products, group outings, and single-game hospitality options. Consistently meet or exceed daily/weekly activity metrics and monthly revenue goals. Manage a personal pipeline of qualified leads and maintain detailed records in CRM. Conduct virtual and in-person sales presentations, including stadium tours and premium seat showings.

Build strong relationships with prospective buyers through consultative conversations and needs-based selling. Deliver an elevated customer experience aligned with Buccaneers brand standards. Assist in game-day and off-site sales activations, including staffing sales tables, hosting prospects, and participating in premium experiences. Host clients and prospects during games; maintain a professional presence in premium areas when assigned. Represent the organization at community events, networking functions, and ticket sales initiatives.

Work closely with Ticket Operations, Service, and Premium Hospitality teams to ensure smooth onboarding for new buyers. Share best practices with teammates and contribute to a positive, competitive sales culture. Participate in ongoing training, coaching, and development sessions.

This position does not manage employees.

Support other departments (Marketing, Community Relations, Premium Hospitality) with events on an as-needed basis. Participate in optional employee volunteer events or internal social activities. Help with special projects or research assignments not directly related to ticket sales. Provide occasional assistance at large-scale stadium events (e.g., concerts, non-football events), as assigned. Perform other duties as assigned that do not materially impact the position's primary sales responsibilities.

Strong written and verbal communication skills. Openness to feedback and continuous improvement. Willingness to learn new systems or technologies. Strong service orientation and relationship-building skills. Strong organizational and follow-up skills. Strong decision-making and problem-solving abilities. Flexibility in a fast-paced, changing environment. Ability to prioritize tasks and meet deadlines. Effective time and resource management. Ability to manage multiple projects simultaneously. Openness to feedback and continuous improvement.

Ability to thrive in a fast-paced, competitive, and results-driven environment. Strong interpersonal skills with the ability to quickly build rapport and trust with prospects. High level of professionalism, integrity, and positive attitude. Comfortable working both independently and as part of a collaborative team. Ability to handle objections confidently and communicate value clearly. Proficiency with CRM systems, Microsoft Office Suite, and digital communication tools.

Ability to remain calm and personable during high-pressure situations (game days, deadlines). Strong presentation…