Inside Sales Representative

About Us

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

Flow Control Group

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

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The Inside Sales Representative to support our clients, recommend solutions, support outside sales, generate quotes and manage customer orders from entry to shipment. This role combines purchasing responsibilities with the inside sales team, making it ideal for a results-driven professional with growth aspirations.

• Expedite orders and maintain contact with customers and suppliers.
• Follow up on orders to ensure critical deliveries.
• Develop purchasing and expediting strategies to improve tracking overall orders.
• Oversee the preparation of orders for vendors.
• Identify orders in systems without vendors purchase orders.
• Oversee pricing and processing orders, including inquiring costs with vendors.
• Help solve customer delivery challenges and supply chain management.
• Serve as the primary source to process and maintain visibility of material returns to vendors due to shipping issues, etc.
• Manage an established customer base- strategic account.
• Partner with appropriate sales representatives to manage customer inventory levels.
• Manage customer portals associated with the tracking of orders.
• Request and keep required documentation for orders to meet specific requirements.

• Professionally related work experience in distribution or manufacturing environment preferred.
• Background in purchasing and/or expediting a plus.
• Strong organizational, communication, attention-to-detail and time-management skills.
• Establish priorities, work independently, and proceed with objectives with minimal supervision.

Education:

Associates degree preferred or equivalent work experience in a similar / like industry.

• Full-time position.
• Days and hours of work are Monday through Friday, including one-hour lunch.
• Remote work is not available. Position is based in Jacksonville, FL.

Travel:
No travel is expected for this position.

Additional Eligibility

Qualifications:

Knowledge of / proficiency in Microsoft Office software – Outlook, Word, Excel, PowerPoint a plus.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Everyone’s an Owner of the Company:
Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has…