Visitor Control Specialist; VC

Location

Tampa, FL (Onsite)

TS/SCI

BA/BS (or AA/AS plus an additional 4 years of work-related experience, or total substitution for the BA/BS with an additional 6 years of experience, 4 of which must be work-related)

• Formally track all tasks, to include: assigned by, suspense, status, and comments on all assigned tasks through completion and be prepared to brief upon request.
• Develop digital continuity folders and files that include standard operating procedures, workflows and POC lists to accomplish all tasks.
• Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.
• Master position tasks within 60 days and exceed requirements within 90 days.

The Visitor Control Specialist (VC) shall provide direct support to the SAF/OCISS Security Office, Tampa, FL for Visitor Control and Access Control. The contractor shall be familiar with ICD-705, Physical Security Standards for sensitive Compartmented Information Facilities (SCIFs). VC personnel providing visitor control, access control and alarm response shall possess a Top Secret/Sensitive Compartmented Information (TS/SCI) Personnel Security Clearance in order to have unescorted access with the facilities.

The VC shall be authorized to open and close SCIF areas with government authorization.

• Within 45 days of being assigned, be familiar with local Security Guidance, Organization Operational Instructions (OI), SOPs, Emergency Action Plans (EAPs), and Visitor Control Operations.
• Provide Visitor Control Center customer service.
• Create, issue, turn-in, and destroy, per regulations and standard operating procedures, agency/organization specific badges.
• Maintain 100% Accountability & Control/Inventory of agency/organization specific badges.
• Process, track, receive Inbound Temporary & Permanent Visitor Requests and any other internal agency/organizational processes.
• Process and Transmit Outbound Visitor Request utilizing Defense Information System for Security (DISS) and any other internal agency/organizational processes.
• Assign & program agency/organizational specific badges in Access Control System (ACS) in accordance with agency/organizational guidelines & policy.
• Acquire & Maintain knowledge of Badging and Access Control System (ACS) for all associated tasks including trouble shooting of system problems & errors.
• Provide escorting of uncleared personnel and visitors needing access to facility offices during business hours, as necessary.
• Maintain 100% coverage of Visitor Control Center at Tampa, FL location.
• Open & Close Collateral & SCIF Spaces.
• Provide direct support to SAF/OCB Security Office.
• Use government provided Generative AI tools on a day-to-day basis to accelerate tasks, conduct research, documentation, analysis, planning, reporting, and problem solving. Make recommendations on process improvements and practices that improve quality, speed and/or efficiency.

• Minimum of three-to-five (3-5) years of experience performing work related to the security functional area within DoD, military and/or federal agencies.
• Experience supporting DoD or other government facilities or installations.
• Experience working and supporting classified spaces including SCIFs.
• Knowledge of DoD Personnel Requirements as prescribed in DoDI 5200.02, DoDM 5200.02 & other applicable DoD/AF Policies.
• Experience and proficiency utilizing DISS.
• Experience and proficiency with Access Control Systems (ACS).
• Experience and proficiency with Intrusion Detection Systems (IDS).
• Good verbal and written communications skills.
• Good customer service skills.

• Experience specifically with Visitor Control and personnel security tasks in support of the Air Force, and/or SAF/OC.
• Knowledgeable and skilled at applying Generative AI.
• Desire to learn and progress.

Possible local travel and/or infrequent TDY travel,