Fire Alarm Service Technician

MCS of Tampa is seeking a Fire Alarm Service Technician in Tampa, Florida. This is a full-time, permanent position with benefits. The Fire Alarm Service Technician is responsible for the service, troubleshooting, testing, inspection, and maintenance of fire alarm and life safety systems in occupied facilities. This service-focused role requires strong technical knowledge, the ability to work independently in the field, and effective communication with customers, Authorities Having Jurisdiction, and internal teams to ensure system reliability, code compliance, and customer satisfaction.

• Troubleshoot, repair, and service fire alarm and life safety systems.
• Perform annual, semi-annual, and quarterly test and inspections in accordance with NFPA 72 and local AHJ requirements.
• Interpret system drawings, as-built documentation, submittals, specifications, schematics, and manufacturer manuals.
• Identify system deficiencies, document findings, and provide clear service reports and corrective action recommendations.
• Program, reprogram, and modify existing fire alarm systems to support service work and code compliance.
• Respond to service calls involving fire alarm systems and related low-voltage systems including ERCES/BDA, card access, CCTV, intrusion, and nurse call systems.
• Support monitoring account setup, testing, and troubleshooting.
• Coordinate service activities with customers, facility representatives, AHJs, and internal project teams.
• Ensure compliance with NFPA standards, local codes, OSHA regulations, and company safety policies.
• Perform other duties as assigned.

• High School Diploma or equivalent required.
• FASA/BASA certification required.
• Ability to obtain and maintain a Florida State Jessica Lunsford Act (JLA) badge required.
• NICET certification preferred.
• FCC GROL certification preferred.
• Manufacturer certifications preferred, including but not limited to Fire-Lite, Silent Knight, Notifier, FCI-Gamewell, Simplex, Siemens, and EST.
• Other life safety or systems-related certifications preferred.

• Minimum of five years of fire alarm service experience, including troubleshooting, programming, and modification of existing systems.
• Proficiency with NFPA 72, Life Safety Code 101, and the International Building Code.
• Experience servicing systems manufactured by Fire-Lite, Silent Knight, Notifier, FCI-Gamewell, Simplex, Siemens, EST, or similar platforms is highly desired.
• Ability to climb ladders, work at heights, and access confined spaces as required.

Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida.

MCS delivers services across Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications.

• Work assignments may vary based on client requirements.
• Work may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
• Work may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates.

• Regular attendance following an established work schedule is mandatory.
• It is important to be able to work any shift/designated hours required.
• You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
• This position may require night and weekend work and could include travel to areas with varying field conditions.

• May require climbing ladders, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.
• Must possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions. Must be able to lift and move equipment weighing up to 50 pounds.
• Sitting ne use and PC/laptop. May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone.

• General office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment.
• General field equipment includes but is not limited to hand tools, power tools, ladders, aerial/motorized lifts, and test equipment.
• This position may require the operation of motor vehicles as an essential job function. Candidates must possess a valid driver's license and a clean driving record. The ability to operate company vehicles safely and responsibly is crucial. Employees may be subject to periodic motor vehicle record checks, and any discrepancies may impact eligibility for the position. MCS of Tampa assumes no liability for accidents, incidents, or violations…