Plumbing Service Manager

Plumbing Service Manager (Construction)

Premium Plumbing is seeking a driven and experienced Plumbing Service Manager to lead our growing service department in Tampa. This is a pivotal leadership role for a professional ready to move "off the tools" and focus on mentorship, operations, and business growth.

• Lucrative Earning Potential:
  Competitive base salary ($60k $75k) with a realistic $20,000+ annual performance bonus structure.
• Stability & Growth:
  Join a fast-growing company that offers ongoing training and career advancement opportunities.
• Supportive Culture: work in a family-style environment where teamwork and integrity are paramount.

• Team Leadership:
  Supervise, train, and mentor service and install technicians to ensure high-quality workmanship and professional customer interactions.
• Operational Efficiency:
  Oversee daily dispatching and scheduling to maximize productivity and technician route efficiency.
• Performance Management:
  Monitor key performance metrics (KPIs) and maintain high customer satisfaction ratings.
• Technical Support:
  Provide troubleshooting assistance to technicians in the field and assist with quoting, invoicing, and warranty follow-ups.
• Asset Management:
  Manage inventory, tools, and equipment for the service fleet.
• Compliance:
  Enforce safety procedures, plumbing codes, and company policies.

• Experience:
  
  5+ years of plumbing experience required, with at least 2 years in a leadership or management role.
• Licensing:
  Valid plumbing license or equivalent field experience is preferred.
• Technical
  
  Skills:
  
  Deep knowledge of plumbing codes, diagnostics, and repair procedures for residential and light commercial systems.
• Software Proficiency:
  Experience with Service Titan or similar dispatching/scheduling software is highly preferred.
• Soft Skills:
  
  Strong communication, organizational, and problem-solving skills with the ability to make sound decisions under pressure.

• Total Compensation Target: $80,000 - $95,000+ (Includes Base + Bonus).
• Performance Bonuses:
  Target of $20,000/year based on department performance.
• Retirement: 401(k) with company match.
• Healthcare:
  Comprehensive Health, Dental, and Vision benefits.
• Time Off:
  Paid time off (PTO) and paid holidays.
• Company Perks:
  Company vehicle and fuel card provided (if applicable).