Residential Maintenance Electrician

The Role

The Residential Electrician Maintenance Technician is responsible for performing residential electrical maintenance services, safety inspections, and minor repairs while building long-term customer relationships. This role focuses on preventive maintenance, system optimization, and identifying electrical concerns early—leading customers to informed and confident decisions regarding repairs, upgrades, and ongoing maintenance solutions.

• Perform residential electrical maintenance visits, safety inspections, and system evaluations.
• Identify potential electrical issues and recommend proactive repairs or upgrades.
• Complete minor electrical repairs and adjustments during maintenance calls as appropriate.
• Establish strong customer rapport and clearly explain findings, recommendations, and options.
• Promote and enroll customers in maintenance plans and applicable service agreements.
• Educate customers on electrical safety, system performance, and energy‑efficient solutions.
• Adhere to service criteria and contribute to department revenue and retention goals.
• Maintain a professional appearance and demeanor to drive referrals and repeat business.
• Coordinate effectively with dispatch, customer service, and management teams.
• Maintain a clean, safe, and organized job site and a well‑stocked service vehicle.
• Accurately complete invoices, inspection forms, option sheets, timecards, and customer feedback.
• Participate in training sessions, safety meetings, and company events.
• Support and mentor apprentices or junior technicians as assigned.

• Valid electrical license or certification with working knowledge of local electrical codes.
• Strong understanding of residential electrical systems, including panels, breakers, wiring, grounding, and GFCI/AFCI protection.
• Proven ability to perform electrical inspections, preventive maintenance, and light repairs.
• Commitment to ongoing education and technical development.
• Clean and safe driving record.
• Highly organized with strong attention to detail and follow-through.
• Excellent verbal and written communication skills.
• High integrity with strong customer service and relationship‑building abilities.
• Self‑motivated with a continuous improvement mindset.
• Team‑oriented professional who takes pride in individual performance and collective success.

• Ability to work in attics, crawlspaces, and confined areas.
• Ability to lift up to 50 pounds and perform physical tasks associated with residential electrical work.
• Comfortable working in varying weather conditions.