Automatic Door Service Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company. We are considering applicants with at least 4+ years of door industry experience.

• Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with glass and glazing exposure. Experience with aluminum commercial doors is a plus, as well as docks and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair of door‑related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train.
• Install and configure door hardware, such as locks, handles, closers, low‑voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door‑related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost‑effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

• Industry‑best training in our state‑of‑the‑art training facility learning commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement.
• Continued learning classes on manual operated doors and dock equipment training for industrial openings and options for industry certifications.
• Training on hollow metal door, frame, and hardware.
• Strong safety culture.
• Positive work environment.
• Recognitions and rewards.
• Comprehensive pay, health benefits, 401(k) match, 8 company paid holidays, and vacation/sick program.
• Company‑provided uniform, tools, and an annual boot allowance.
• Use of company‑provided vehicle to conduct customer service visits.
• Hiring bonus – up to $5,000 with commercial or industrial doors experience required.

• 4‑5+ years’ experience in the commercial door service industry.
• AAADM certified is a plus but not required.
• Access control skills a plus.
• Excellent mechanical and technical skills.
• High school diploma or equivalent.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20 ft. in height, work on knees for extended periods of time and proficiently operate power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem‑solving and troubleshooting skills.
• Ability to relay information in a fast‑paced environment.
• Reliable and self‑motivated.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

• Full‑time shifts available between Vortex business hours of 7:00 AM – 5:30 PM, Monday through Friday and must be able to work some overtime and on‑call hours.
• Continuous on‑going training provided as you continue to grow with Vortex.
• The job environment is fast‑paced and results‑oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass drug test, background check, and motor vehicle check.

• Electrical installation.
• Industrial electrical experience.
• Access control systems.