Commercial HVAC​/Refrigeration Technician

Who We Are

Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices.

As a Commercial Service Technician, you will be responsible for diagnosing, repairing, maintaining, installing, and servicing a wide variety of commercial equipment and systems.

The ideal candidate will have strong experience in one or more of the following areas:

• Commercial HVAC
• Air Handling Systems (ALS)
• Commercial Refrigeration
• Commercial Cooking Equipment
• Commercial Kitchen Equipment

You will work directly with customers and internal teams to identify equipment issues, determine the appropriate repair or service, communicate recommendations, and complete assigned work safely, efficiently, and professionally.

KEY RESPONSIBILITIES

Equipment Service & Repair

• Diagnose, troubleshoot, repair, and maintain commercial HVAC, refrigeration, air handling, and cooking equipment.
• Perform scheduled preventive maintenance, equipment overhauls, inspections, and troubleshooting.
• Service a wide range of commercial kitchen equipment, including:
• Ovens
• Walk-in coolers and freezers
• Reach-in refrigeration
• Dish machines
• Fryers
• Mixers
• Tilt skillets
• Steam equipment
• Cooking equipment
• HVAC systems and air handling units
• Diagnose mechanical, electrical, refrigeration, gas, and related equipment issues.
• Read and interpret equipment schematics, wiring diagrams, and technical documentation.
• Perform testing on equipment, electrical circuits, and systems to identify and resolve problems.
• Ensure equipment is operating safely, efficiently, and in accordance with applicable standards.

Customer Service

• Provide exceptional customer service in accordance with company policies and SOPs.
• Maintain positive and professional relationships with customers.
• Communicate effectively with customers, managers, dispatchers, and fellow employees.
• Develop strong customer rapport and understand the customer's equipment, service, and repair needs.
• Clearly explain equipment issues, recommended repairs, parts, and service requirements.
• Identify and communicate opportunities involving aging, inefficient, or obsolete equipment that may require replacement.
• Respond to customer requests and concerns in a timely and professional manner.

Work Management & Documentation

• Complete assigned service calls and work orders accurately and within established time frames.
• Maintain accurate service records and documentation.
• Manage parts and materials needed to complete assigned jobs.
• Maintain vehicle, tools, equipment, and inventory in an organized and professional manner.
• Requisition and order parts and materials through the company's online ordering system.
• Use tablets, computers, and other technology to complete work orders and communicate job information.
• Follow company procedures and policies at all times.

Safety & Professional Standards

• Complete all work safely and efficiently in accordance with company safety standards.
• Follow all safety procedures and guidelines when using tools, equipment, ladders, and machinery.
• Properly use required personal protective equipment (PPE).
• Maintain a professional, courteous, and respectful attitude toward customers and coworkers.
• Demonstrate honesty, integrity, accountability, and reliability.
• Participate in an on-call rotation and respond to after-hours emergency service calls when scheduled.

REQUIRED QUALIFICATIONS

• Minimum of 5 years of experience in commercial HVAC, refrigeration, commercial kitchen equipment, or a related service field.
• Strong knowledge of commercial HVAC, refrigeration, commercial kitchen equipment, or a related service field.
• Proven ability to troubleshoot and repair mechanical and electrical systems.
• Ability to read and interpret equipment schematics, wiring diagrams, and technical documents.
• EPA Universal CFC/608 Certification required for applicable HVAC/refrigeration work.
• CFESA certification is a plus, particularly in gas, electrical, steam, or refrigeration.
• Strong mechanical aptitude and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to communicate effectively in English.
• Computer, tablet, and mobile technology experience.
• High school diploma or GED required; technical school, trade certification, or additional industry training preferred.
• Valid driver's license with a satisfactory driving record in accordance with company policy.
• Must be able to…