Body Shop Foreman

Body Shop Foreman Responsibilities:

Maintains order in the shop Responsible for job assignments

Responsible for the shop’s cleanliness, organization, and function

Assists technicians with requests

Performs hands-on journey-level repair, upfitting, and bodywork as part of the daily workload, in addition to lead duties

Accurately clocks into and out of assigned jobs and repair orders to record time worked.

Tracks technicians' time in Karmak and is responsible for ensuring technicians are properly clocked on jobs Coordinates and communicates with the Body Shop Manager Duties:

Assesses incoming Body department jobs, makes initial repair diagnosis, and creates customer repair orders following company procedures, including obtaining customer signature on form Updates and closes computerized customer repair orders while ensuring all Body department activities were accounted for and properly documented on the order

Manages available billing hours by planning and effectively delegating workload to qualified and available Body technicians while also carrying a personal production workload

Provides leadership and demonstrates sound industry knowledge while serving as a technical resource for Body technician staff

Shows a heightened commitment to the success of the Body department by demonstrating and assuring high standards for quality, safety, and customer concerns

Evaluates all work in progress to ensure repairs are proceeding in a timely fashion and completed with a high degree of accuracy

Informs Manager and various other Body personnel of delays in work performance, necessary repair order extensions, and additional service requirements

Establishes and ensures adherence to maintenance schedule for Body facility and shop equipment

Communicates with customers regarding the scheduling of appointments, status of their repairs, parts availability, and work in progress

Performs journey-level repair, upfitting, and bodywork alongside Body technicians, clocking into repair orders and jobs to record actual time worked

Records time accurately, including time spent on lead and administrative duties, in accordance with company timekeeping procedures

Tracks and monitors technicians' time on Karmak, ensuring accurate clocking on jobs and repair orders

Ensures an adequate resource inventory is available for technicians, including oil, grease, shop supplies, cleaning equipment, and materials

All other duties as assigned

Education, Skills,

Experience:

Formal technical school graduate certificate/degree (or equivalent work experience)
Minimum of 5 years heavy-duty truck or related industry experience to include processing repair orders, diagnosis, repair and maintenance of Body jobs, and customer service

Demonstrated journey-level ability in body repair and upfitting

Effective written and verbal communication skills

Familiarity with both DOS and Windows-based computer programs

Demonstrated working knowledge of warranty guidelines, claim procedures and company policies

Ability to supervise employees and delegate work in a manner that best utilizes shop resources and technician abilities, while balancing lead duties with personal production

The ability to work under pressure while prioritizing and processing several tasks simultaneously

Work Environment, Physical Demands Ability to sit, stand, bend, kneel, stoop, and lift/move up to 75lbs. on a regular basis

Ability to work in an environment to include 8–12-hour days, overtime hours as needed, with frequent exposure to weather conditions, vehicle and tool noise, and hazardous materials to include fuel, oil, grease, and cleaning solutions, dust from sanding, and possible paint fumes