Family Resource Specialist

Job Type

Full-time

Description

About Us:

If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.

Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.

We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

• Salary: $42,000.

-$46,000.

• Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

• Preventative care is 100% covered (free) on all plans.

• PTO is offered to full-time and part-time employees.

• 11 days of PTO and 10 paid holidays annually.

• Option to participate in the 401K plan with employer match.

• $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

• Employee Assistance Program

• Option to participate in supplemental group insurance plans at affordable rates.

• Tuition reimbursement program

• Training and career development.

• Discounted membership at the YMCA.

Job Functions:

The Family Resource Specialist provides mobile family services; assesses immediate needs of the family; evaluates and collaborates with clients in the development of case plans; functions as a liaison between clients, community service providers, program component staff and the Hillsborough County Schools. In addition, the Family Resource Specialist connects clients with services and assist with the coordination of services for clients within the Hillsborough County School system.

Essential Responsibilities:

Provides mobile family services, conducts home visits, and provides on-site school presence.

Utilizes motivational interviewing when engaging clients to develops case plans, to incorporate housing, employment, and financial stability planning.

Coordinates and refers clients to appropriate community partners for services in other areas of need.

Provide concrete supports services to address client's needs.

Maintain an ongoing caseload of up to 40 family cases and weekly contact to track family's progress.

Provide transition support for children changing schools

Coordinate with the Housing, Employment and Educational team to ensure each service will be utilized to best meet the needs of the clients. Incorporate all staff in follow-through of service utilization.

Maintains up to date client case notes, history, and data, utilizing best practices to keep client information confidential.

Works collaboratively with cross-functional teams to successfully meet program outcomes and contact service agreement.

Access ASO funds in collaboration with Children's Board of Hillsborough County, as payor of last resort to secure needed items to support client's needs.

Participate in onsite school events to increase networking and marketing of the program services offered.

Meets personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI. Supports team in other tasks as assigned. Attend all required staff meetings and on-going trainings.

Maintain professional boundaries.

Keep confidential records up to date and according to the Code of Ethics.

Serves as representative with community partners regarding the Pathways to Hope program as needed.

Job Requirements

Education and Experience:

A minimum of a Bachelor's degree in the human services field and two years of work experience. Equivalent combination of education and experience will be considered. Must be knowledgeable about homeless issues, with experience working with individuals with mental health/substance abuse issues and/or be willing to seek continuing education related to the homeless population with opportunities for certification or licensure.

Skill Requirements:

Bilingual (Spanish) preferred. Must be able to work within a multi-disciplinary team framework; strong interpersonal skills; strong oral and written communications skills; dependability; demonstrates…